Summary
Overview
Work History
Education
Skills
Certification
Areas Of Interest
Professional Highlights
Training And Development
Applicant
Awards
References
Languages
Timeline
Generic
Sunshine Sanchez

Sunshine Sanchez

Sta. Maria

Summary

Seeking a position in a company where I can contribute my skills in customer service and office works.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Guest Experience Leader

McDonald’s
02.2022 - 04.2023
  • As McDonald’s Guest Experience Leader, my role was to ensure that customers are served with high satisfaction and to make their dining a delightful experience, while creating “wow moments” to keep them coming back for more.

Service Crew

McDonald’s
01.2017 - 01.2022

Kitchen Crew

House of Lasagna
08.2013 - 02.2016
  • As a kitchen crew, I worked under the guidance of the Chef to ensure that the kitchen is hygienic and operational all the time
  • I am also involved in the ingredient preparation which exposed me to the intricacies of a restaurant business.

Education

Bachelor of Science in Hotel & Restaurant Management (HRM) -

Our Lady of Fatima University
04.2013

Bachelor of Science in Hotel & Restaurant Management (HRM) -

Our Lady of Fatima University
04.2013

Skills

  • Personable
  • Confident Communicator
  • Friendly & Able to Speak and Relate to Customers
  • Enthusiastic
  • Responsible
  • Able to Work Under Pressure

Certification

CERTIFIED TRUE & CORRECT

Areas Of Interest

  • Customer Service
  • Food & Dining Service
  • Office Works

Professional Highlights

Ten years’ experience working in fine-dining restaurants and fast-food chain with high satisfaction and great customer service.

Training And Development

  • Food Safety & Handling Process, McDonald’s, Dubai, UAE, 09/03/2018
  • Controlling Food Cost and Beverage Cost in the Restaurant Operation, Our Lady of Fatima University - Quezon City, 02/23/2012
  • Winning Ways on Applying for a Job, Our Lady of Fatima University - Quezon City, 02/22/2012
  • Room Service Procedures, CHIM, Our Lady of Fatima University - Quezon City, 08/14/2010
  • Colloquium: Learning Edge with Italiani’s (Basic Operation, Our Service and Cooking Demo on Italian-American Cuisine), Italiani’s Restaurant, Trinoma, Quezon City

Applicant

Applicant

Awards

  • McDonald’s Crew of the Month, May 2018
  • McDonald’s Crew of the Month, August 2017

References

  • Ms. Pia Macalino, Manager, Savory Classic, 09266413970
  • Erick Congmon, Chef, House of Lasagna, 09177182433
  • Jose Fernando Salvosa, Owner/Chef, JoChef, 09063129313

Languages

Tagalog
Native language
English
Advanced
C1

Timeline

Guest Experience Leader

McDonald’s
02.2022 - 04.2023

Service Crew

McDonald’s
01.2017 - 01.2022

Kitchen Crew

House of Lasagna
08.2013 - 02.2016

Bachelor of Science in Hotel & Restaurant Management (HRM) -

Our Lady of Fatima University

Bachelor of Science in Hotel & Restaurant Management (HRM) -

Our Lady of Fatima University

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Sunshine Sanchez