Suzanne Beckmna O'Sullivan

Kenya, the UK, and Ireland. Provided training and design consultation in alignment with governmental regulatory body recommendations. Responsibilities included customizing order sets, supporting clinical workflows, and offering on-site and post-implementation support to ensure adoption and optimization of solutions.

Led and managed over 13 full EMR system implementations across major teaching hospitals in the UAE, Saudi Arabia, and Qatar. Achieved over 75% improvement in standardization of medical care and documentation quality within three months post-implementation. Advised on system design, policy revisions, and training strategies to ensure clinical alignment. Supervised a team of 10 associates, ensuring project success through cross-functional coordination and hands-on leadership.

Led EMR design and implementation across more than 20 healthcare sites, partnering with Nursing and Pharmacy teams to tailor system content to each facility's needs. Provided 24/7 support to nurses, physicians, and ancillary staff throughout development and go-live phases. Ensured successful adoption through structured guidance, concluding support only after achieving >60% system adoption rate per site.

Led the successful implementation of the Electronic Medical Record (EMR) across the hospital, including all Cerner solutions. Oversaw system design, configuration, and clinical integration to ensure adoption and alignment with best practices in pediatric specialty care.

Held progressive roles over 27 years, starting as a Staff Nurse and advancing to Nurse Manager and Clinical Analyst. Managed a 24-bed Medical Surgical ICU, leading a team of 72 healthcare professionals with full oversight of staffing, operations, and patient care. Spearheaded the implementation and build of five Adult Critical Care Modules, serving as Project Manager. Played a pivotal role in coding and configuring the clinical systems within the EMR, integrating clinical workflows with technology to improve documentation and care delivery.