Versatile professional with expertise in human resources management, administrative assistance, and business development. Demonstrates proficiency in employee engagement, performance management, and ethical conduct while excelling in customer service and data entry. Adept at utilising technological aptitude and Microsoft Office to streamline processes and enhance organisational efficiency. Skilled in prioritising workloads efficiently, adaptable communication, and leadership excellence to foster teamwork and interpersonal effectiveness. Committed to driving organisational success through research-driven strategies and a focus on emotional intelligence.
Overview
14
14
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work history
HR & Administration Manager
Ajwad Aluminum Company
Riyadh, Saudi Arabia
01.2025 - Current
Oversaw project timelines to ensure timely completion without compromising quality.
Devised strategic business plans, driving growth and competitiveness within the market sector.
Developed detailed reports on departmental performance, identifying areas of improvement.
Performed risk assessments on operational practices with strict scrutiny providing safer work conditions.
Implemented HR policies and procedures for legal compliance.
Achieved harmonious workplace environment with effective conflict resolution strategies.
Liaised with department managers to identify staffing needs.
Updated company's HRIS system to optimise data access and reporting capabilities.
Proficiency in executing governmental tasks including Muqeem, GOSI, etc.
Handled grievance procedures in line with employment law regulations.
Reviewed job descriptions periodically, kept them abreast of current roles.
Coordinated employee engagement initiatives for improved staff morale.
Facilitated training programmes to enhance employee skills.
Negotiated beneficial terms with benefit providers, ensured cost-effective packages.
Assisted in succession planning to ensure business continuity.
Conducted regular performance evaluations, identified areas of improvement.
Collaborated closely with senior leadership team on strategic HR decisions.
Streamlined recruitment process by implementing an applicant tracking system.
Fostered a diverse and inclusive work culture by promoting equal opportunities.
Administered payroll operations ensuring timely and accurate payments.
Addressed employee conflicts, following corporate procedures for timely resolution.
Performed exit interviews, gaining useful insights to improve employee retention rates.
Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
HR Business Partner Consultant
McDonald's
Riyadh, Saudi Arabia
08.2024 - 12.2024
Analysed turnover patterns to identify retention problems and devise appropriate solutions.
Developed robust performance management systems, enhancing employee motivation and commitment.
Designed effective onboarding programmes, facilitating smooth integration of new hires into the organisation.
Negotiated labour contracts resulting in mutually beneficial agreements between management and staff.
Implemented employee engagement strategies, increasing morale and job satisfaction.
Facilitated training programmes for improved staff development opportunities.
Coordinated with department managers for successful succession planning efforts.
Assessed staffing needs and filled vacancies promptly to maintain optimal operations.
Streamlined communication channels between employees and senior management, boosting transparency within the organisation.
Promoted a culture of continuous learning through the implementation of professional development initiatives.
Implemented diversity and inclusion practices within the workforce, promoting a harmonious workplace culture.
Provided expert advice on employment law to mitigate the risk of litigation.
Collaborated with leadership team to develop and implement organisational change initiatives.
Ensured compliance with HR policies by conducting regular audits and updates where necessary.
Conducted comprehensive recruitment drives for efficient talent acquisition.
Human Resources Business Partner Supervisor
The Coca-cola Bottling Company of Saudi Arabia
12.2020 - 12.2024
Support all internal and external human resources-related inquiries or requests.
Maintain digital and electronic records of employees.
Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
Maintain calendars of the human resources management team.
Oversee the completion of compensation and benefit documentation.
Assist with performance management procedures.
Schedule meetings, interviews, human resources events and maintain agendas.
Coordinate training sessions and seminars.
Perform orientations and update records of new staff.
Produce and submit reports on general human resources activity.
Process payroll and resolve any payroll errors.
Complete termination paperwork and exit interviews.
Keep up-to-date with the latest human resources trends and best practices.
Participate in the executive and marketing projects plans preparation.
Conduct interviews, recruiting and vetting new staff.
Arrange training sessions with all new hires and refresher workshops for existing employees.
Assist managers with staff requirements.
Identify and address employee requirements regarding performance issues, training, and career growth.
Perform various administrative tasks and accurately process paperwork.
Counsel staff on human resources policies, practices, and procedures.
Designed effective onboarding programmes, facilitating smooth integration of new hires into the organisation.
Promoted a culture of continuous learning through the implementation of professional development initiatives.
Devised competitive compensation packages to attract top-notch talent.
Provided expert advice on employment law to mitigate the risk of litigation.
Facilitate grievance procedures ensuring resolution of issues in accordance with company policy.
Human Resources Business Partner Coordinator
The Coca-cola Bottling Company of Saudi Arabia
11.2019 - 12.2020
Consult with line management and provide daily human resources guidance.
Analyze trends and metrics with the human resources department.
Resolve complex employee relations issues and address grievances.
Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
Provide human resources policy guidance.
Monitor and report on workforce and succession planning.
Identify training needs for teams and individuals.
Evaluate training programs.
Suggest new human resources strategies.
Streamlined communication channels between employees and senior management, boosting transparency within the organisation.
Ensured compliance with HR policies by conducting regular audits and updates where necessary.
Facilitated training programmes for improved staff development opportunities.
Provided expert advice on employment law to mitigate the risk of litigation.
Administrative Assistant
Alinma Bank
01.2011 - 02.2016
Handle office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Provide real-time scheduling support by booking appointments and preventing conflicts.
Screen phone calls and routing callers to the appropriate party.
Use computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Maintain polite and professional communication via phone, e-mail, and mail.
Anticipate the needs of others in order to ensure their seamless and positive experience.
Facilitated internal communication.
Updated company databases by inputting new employee contact information and employment details.
Interacted professionally with clients providing excellent service at all times.
Streamlined administrative processes for increased efficiency in the workplace.
Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.