SYED ALI MOUZZAM
Jeddah
Summary
Developed organizational and coordination skills in fast-paced, high-stakes environments. Expertise in managing logistics, optimizing workflows, and ensuring timely deliveries. Seeking to transition into new field, bringing track record of improving efficiency.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
ISAM KHAIRI KABBANI
07.2024 - Current
- Proficiency with logistics software and systems which includes the List specific systems you're familiar with (MS Office, Afaqy AVL, Google Map ).
- Working closely with other departments (e.g., sales, purchasing, civil, safety) to ensure smooth operations.
- Ensuring compliance with all relevant international and Local regulations. Implementing and enforcing safety procedures.
- Tracking key performance indicators (KPIs) for logistics operations.
- Creating work schedules for my staff to ensure adequate time and task management.
- Allocating resources (equipment, personnel) effectively.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
- Reduced delivery times to Construction site by optimizing route planning and scheduling.
Receiving and Inventory Clerk
Fouz al jonoub Est.
01.2022 - 04.2023
- Helping and coordinating with the supervisors and the coordinator in the process of receiving OS/E and FF/E materials
- Assisting the coordinator in maintaining documents
- Assisting in Inventory Management and Store keeping
- Assisting in maintaining records of handovers
Customer Service Associate
Hungerstation
02.2021 - 06.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Associate
iMile LLC
04.2020 - 11.2020
- Developed company reputations through commitment to customer satisfaction
- Collected customer feedback and made changes to exceed customer satisfaction
- Achieved high satisfaction rates
- Answered customers through inbound and outbound
- Helped large volume of customers everyday with positive attitude and focus
Education
Intermediate -
Pakistan International School
Matriculation -
Pakistan International School
Skills
- Microsoft Office Suite
- Decision-Making
- Negotiation Skills
- Team Leadership
- Logistics analysis
- Transportation planning & management
- Shipment coordination
- Scheduling coordination
- Driver scheduling
- Order Fulfillment
- OSHA compliance
- Import/Export Knowledge
- Problem-solving
- Communication (written and verbal)
Personal Information
- Date of Birth: 05/July/1999
- Nationality: Pakistan
- Driving License: Available
- Marital Status: Single
Languages
English
Proficient
C2
Urdu
Proficient
C2
Arabic
Upper intermediate
B2
Timeline
Logistics Coordinator
ISAM KHAIRI KABBANI
07.2024 - Current
Receiving and Inventory Clerk
Fouz al jonoub Est.
01.2022 - 04.2023
Customer Service Associate
Hungerstation
02.2021 - 06.2021
Customer Service Associate
iMile LLC
04.2020 - 11.2020
Matriculation -
Pakistan International School
Intermediate -
Pakistan International School
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