SYED ARSHAD ALI
Hospitality Service
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
23
23
years of professional experience
2
2
Certifications
3
3
Languages
Work History
HR Admin Coordinator
APSG group of companies
Al Khobar , Eastern Region
11.2019 - Current
- Collaborate closely with the regional HR & Admin Manager on HR matters, including new hire setup, new hire orientation, onboarding, performance management, and training
- Support staff in accessing the employee assistance program, and other wellness supports, ensuring all staff know of available resources
- Ensure compliance with HR-related IRC policies and procedures and state-specific labor laws
- Train hiring managers on best practices for equitable hiring and recruitment
- Deliver new hire orientations on operational policies and procedures
- Ensure standardized systems for onboarding and training, in conjunction with the region, including the development of standard operating procedures.
Restaurant Manager
Kudu company for food and catering
Jeddah, Western Region
10.2014 - 10.2019
- Assisted in budget preparation by closely monitoring expenses and identifying areas where cost-saving measures could be implemented without compromising quality or service levels.
- Implemented new menu items successfully, coordinating with chefs and kitchen staff to ensure consistent quality and presentation.
- Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Monitored employee food handling, safety and uniform requirements.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Assistant Restaurant Manager
Le Meridien hotel
Makkah, Western Region
07.2009 - 07.2013
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Provided professional services and support in a dynamic work environment.
Customer Service Supervisor
ETA Group of Companies
3 2007 - 04.2009
Lounge Supervisor
P.K. Hospitality (GMR International Airport)
01.2001 - 01.2007
Education
BBA - Hotel Management
Vikas Degree College Kakatiya University
Hyderabad 04.1997 - 04.2000
Diploma in Hospitality Management -
A.R.K Institute of Hospitality Management
Hyderabad, India 06.1997 -
Physical Therapy
Mesco Junior College
Hyderabad, India 04.2001 -
Skills
Facility management
Staff Supervision
Operational support
Project Support
Employee Supervision
Administrative Management
Health and safety compliance
New Hire Orientation
Certification
May 2015, Food Safety Level 2 Training
Timeline
HR Admin Coordinator
APSG group of companies
11.2019 - Current
Restaurant Manager
Kudu company for food and catering
10.2014 - 10.2019
Assistant Restaurant Manager
Le Meridien hotel
07.2009 - 07.2013
Physical Therapy
Mesco Junior College
04.2001 -
Lounge Supervisor
P.K. Hospitality (GMR International Airport)
01.2001 - 01.2007
Diploma in Hospitality Management -
A.R.K Institute of Hospitality Management
06.1997 -
BBA - Hotel Management
Vikas Degree College Kakatiya University
04.1997 - 04.2000
Customer Service Supervisor
ETA Group of Companies
3 2007 - 04.2009