Syed Athar
Riyadh,KSA
Summary
Committed manager with vast experience, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and transforming IT infrastructures to drive business growth.
Overview
25
25
years of professional experience
1
1
Certification
Work history
IT Director
Riyadh Marriott Cluster (Taiba Investments)
Riyadh, KSA
11.2017 - 12.2024
- Established IT operations for 5 hotel properties within the cluster, ensuring consistent and reliable technology services across all locations
- Lead implementation of new technology solutions, including property management systems, point-of-sale systems, and guest services applications
- Developed and managed IT budgets for each property, achieving cost savings through strategic vendor negotiations and resource allocation
- Collaborated with senior management to align IT strategies with business goals and enhance operational efficiency
- Conducted regular audits and assessments to ensure compliance with industry standards and data security protocols
- Trained and mentored on-site IT teams, fostering a culture of continuous improvement and professional development
- Managed vendor relationships, including contract negotiations, performance monitoring, and issue resolution
- Spearhead disaster recovery and business continuity planning, ensuring minimal disruption to hotel operations during emergencies
- Maintained IT infrastructure for full compliance and refresh as needed
IT Manager
Riyadh Marriott Hotel & Executive Apartments
01.2008 - 10.2017
- Managed IT infrastructure for 418-room business hotel & 199- Executive Apartments, ensuring 24/7 availability of critical systems
- Directed rollout of a property management system, resulting in a improvement in operational efficiency
- Led team of [number] IT professionals in providing technical support to hotel staff and guests
- Implemented network security measures that reduced cybersecurity incidents
- Coordinated with department heads to identify technology needs and develop customized solutions
- Maintained up-to-date documentation of IT systems and processes.
IT Supervisor
Riyadh Marriott Hotel
10.2003 - 12.2007
- Provided technical support for all 418 hotel systems, including PMS, POS, and guest internet services
- Assisted in the installation and configuration of new hardware and software across the property
- Monitored network performance and troubleshoot issues to ensure minimal downtime
- Supported in managing the hotel's IT budget and vendor relationships.
Technical Support Executive
Tata Tele Services Ltd
Hyderabad, India
10.2001 - 02.2003
- Provided technical support for all business applications, including Oracle CRM, dunning and desktop support
- Assisted in the installation and configuration of new hardware and software across the property
- Monitored network performance and troubleshoot issues to ensure minimal downtime
- Supported telecom customer data analysis.
IT Facilitator
National Institute of Information Technology(NIIT)
Hyderabad, India
07.1999 - 08.2001
- Provided desktop support for District level Agriculture & Line department Offices
- Facilitating Innovation in Technology Dissemination under National Technology & Extension Project
- Training & Awareness of Information Technology & its Application.
Education
Bachelor of Science - Computer Science & Engineering
Osmania University
Hyderbad05.1997
High School Diploma - Software Engineering
National Institute of Information Technology(NIIT)
HyderabadHigh School Diploma - Science
Jawahar Navoday Vidyalay
HydSkills
- IT Infrastructure Management
- Project Management
- Budgeting & Financial Planning
- Team Leadership & Development
- Network Security & Compliance
- Vendor Management
- Disaster Recovery & Business Continuity
- Hospitality Software (PMS, POS)
Accomplishments
Brilliant Host of the year
Internet Guest Voice Champion
Manager of the Year
Certification
- Microsoft Certified System Administrator (MCSA)
- Certificate course in Windows Administration from JNTU College of Engineering, Hyderabad.
- Microsoft Certified Professional (MCP)
Languages
English
Hindi
Telugu
Timeline
IT Director
Riyadh Marriott Cluster (Taiba Investments)
11.2017 - 12.2024
IT Manager
Riyadh Marriott Hotel & Executive Apartments
01.2008 - 10.2017
IT Supervisor
Riyadh Marriott Hotel
10.2003 - 12.2007
Technical Support Executive
Tata Tele Services Ltd
10.2001 - 02.2003
IT Facilitator
National Institute of Information Technology(NIIT)
07.1999 - 08.2001
Bachelor of Science - Computer Science & Engineering
Osmania University
High School Diploma - Software Engineering
National Institute of Information Technology(NIIT)
High School Diploma - Science
Jawahar Navoday Vidyalay
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