Syed Imran Ali Shah
MANAGMENT
Mardan,Pakistan
Summary
Highly skilled professional with expertise in decision-making, complex problem-solving, and technical system proficiency. Demonstrates strong leadership aptitude and a proven ability to streamline process workflows while maintaining workplace law compliance. Proficient in AutoCAD, MS Office, and software systems, with a focus on service-oriented solutions and supply chain understanding. Adept at supplier audits, talent management, absence management, and incident reporting. Committed to driving innovation and fostering effective communication of company policies to enhance organisational efficiency.
Seasoned professional in team leadership with focus on shift operations. Primed to deliver smooth operational flow and enhanced productivity, leveraging skills in conflict resolution, communication and decision making. Ready to drive success through team motivation, process improvements and problem-solving expertise.
Organised Shift Team Leader with knack for improving team productivity and morale. Led teams to enhance workflow and achieve operational goals, ensuring smooth and effective shifts. Recognised for problem-solving skills and ability to foster positive working environment.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Shift team leader
Company Takneya Taqdam for Information Technology
Buraidah, Al-Qassim Region
2024.09 - Current
- Conducted regular performance reviews to identify opportunities for improvement.
- Solved customer complaints promptly, improved customer satisfaction rate.
- Handled emergencies efficiently whilst maintaining calm under pressure.
- Collaborated closely with other departments for smooth interdepartmental operations.
- Provided constructive feedback regularly, improved individual performance metrics.
Brand Ambassador
V Group
Mardan
2022.03 - 2026.01
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
Brand Ambassador
V Group
Mardan
2022.03 - 2026.01
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
Trade Assistant
RL(Resource Links)
Mardan
2018.05 - 2022.03
- Coordinated with cross-functional teams to develop strategies for optimizing supply chain operations.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
- Managed procurement processes, negotiating favorable terms with suppliers while maintaining product quality standards.
Trade Assistant
RL(Resource Links)
Mardan
2018.05 - 2022.03
- Coordinated with cross-functional teams to develop strategies for optimizing supply chain operations.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
- Managed procurement processes, negotiating favorable terms with suppliers while maintaining product quality standards.
Team Leader
Resource Links
Mardan
2018.05 - 2019.05
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Team Leader
Resource Links
Mardan
2018.05 - 2019.05
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Merchandiser Supervisor
Marks Man
Mardan
2016.02 - 2017.05
- Analyzed sales data to identify trends and implement targeted merchandising adjustments for better performance.
- Spearheaded cross-functional initiatives to drive unified brand messaging across all departments within the store environment.
- Streamlined merchandise flow with effective communication between warehouse and retail staff.
- Ensured compliance with safety regulations in all aspects of merchandising operations.
- Enhanced merchandising displays by implementing creative visual concepts and strategies.
- Optimized product placement for increased sales and customer satisfaction.
- Increased customer engagement through the creation of visually appealing promotional displays.
Merchandiser Supervisor
Marks Man
Mardan
2016.02 - 2017.05
- Analyzed sales data to identify trends and implement targeted merchandising adjustments for better performance.
- Spearheaded cross-functional initiatives to drive unified brand messaging across all departments within the store environment.
- Streamlined merchandise flow with effective communication between warehouse and retail staff.
- Ensured compliance with safety regulations in all aspects of merchandising operations.
- Enhanced merchandising displays by implementing creative visual concepts and strategies.
- Optimized product placement for increased sales and customer satisfaction.
- Increased customer engagement through the creation of visually appealing promotional displays.
Merchandiser
Marksman
Mardan
2014.01 - 2016.02
- Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings instore.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Merchandiser
Marksman
Mardan
2014.01 - 2016.02
- Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings instore.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Education
DAE - civil
Metric
Mardan, Pakistan 2009.01 - 2012.02
Fsc - undefined
Mardan, PakistanAutoCAD - undefined
Mardan, PakistanMS Office - undefined
Mardan, PakistanSkills
- Strong decision maker
- Complex problem solver
- Computer & Hardware
- Autocad
- Innovative
- Service-focused
- Office
- Supplier audits
- Software
- Ms office
- AutoCAD
- Leadership aptitude
- Technical system proficiency
- Process workflow streamlining
- Workplace law awareness
- Communicating company policies
- Supply chain understanding
- Talent Management
- Absence management
- Incident reporting
Languages
English
Upper intermediate
Personal Information
Title: Brand Ambassador
References
References available upon request.
Timeline
Shift team leader
Company Takneya Taqdam for Information Technology
2024.09 - Current
Brand Ambassador
V Group
2022.03 - 2026.01
Brand Ambassador
V Group
2022.03 - 2026.01
Trade Assistant
RL(Resource Links)
2018.05 - 2022.03
Trade Assistant
RL(Resource Links)
2018.05 - 2022.03
Team Leader
Resource Links
2018.05 - 2019.05
Team Leader
Resource Links
2018.05 - 2019.05
Merchandiser Supervisor
Marks Man
2016.02 - 2017.05
Merchandiser Supervisor
Marks Man
2016.02 - 2017.05
Merchandiser
Marksman
2014.01 - 2016.02
Merchandiser
Marksman
2014.01 - 2016.02
DAE - civil
Metric
2009.01 - 2012.02