Syed Kazim Moosvi
Hyderabad,India
Summary
Dynamic and disciplined professional with hands-on experience in Microsoft Office and advanced Excel for data management and reporting. Known for strong typing efficiency and exceptional attention to detail in documentation. Adaptable and quick to learn, with a particular interest in electronic vehicles. Committed to building positive relationships, with a practical approach to problem-solving and a strong work ethic. Able to work effectively under pressure, with a positive attitude and a sincere dedication to every task.
Overview
2025
2025
years of professional experience
2022
2022
years of post-secondary education
Work History
Assistant Service Engineer
MAHINDRA NEON MOTORS
HYDERABAD
- Engaged with customers regarding vehicle issues and recommended potential repairs, ensuring clear understanding and satisfaction.
- Carried out day-to-day tasks with accuracy and efficiency to support operational success.
- Followed detailed checklists to inspect all critical components thoroughly.
- Ordered accurate quantities of parts and supplies to maintain optimal inventory levels.
- Rebuilt and repaired engines; removed and replaced tires, shocks, struts, and brakes.
- Executed all phases of power system teardown, inspection, and repair.
- Maintained detailed records of repairs and maintenance work for future reference and billing.
- Contributed to repeat and referral business through strong customer service and problem-solving skills.
- Applied advanced troubleshooting techniques to solve complex mechanical problems.
- Coordinated effectively with team members to meet project deadlines.
- Performed thorough daily visual inspections of mechanical assets to ensure consistent workflow and quality.
- Currently focused on achieving targets in Annual Maintenance Contracts (AMC), Roadside Assistance (RFA), and labor revenue goals of 9 lakhs.
- Directly involved in customer conversations and feedback gathering to enhance service quality.
- Demonstrated success in managing and meeting customer service targets through online channels, in addition to in-person interactions.
Trainee Technical Manager
Mahindra - Neon Motors Pvt, Ltd
Hyderabad, India
08.2023 - 10.2024
- Using Diagnostic Tools (I-smart, I-flash, I-secure, Nemo Analyzer, Mini Smart, NEMO diag etc.)
- Diagnosis the vehicle in electrical sensors and asset to technician
- Provide Inhouse trainings for technician
- Repeat Repair and Revisit Analysis of the vehicle comes for the servicing
- Warranty Approvals for the parts and the labors
- Pending Vehicle – Tracking and updating to the manager
- Coordination Mahindra for the MILE trainings
Service Advisor
Mahindra - Neon Motors Pvt, Ltd
Hyderabad, India
03.2022 - 08.2023
- Interacted with customers daily, providing expert guidance on vehicle services
- Write the job card of the vehicle with Time, Date, and the Customer complaints with all the details
- Collaborated closely with the service team and found out the problem for the servicing
- Provide all the updates to the customer like expected amount before the servicing starts
Managing
AST Computer Service Center
Hyderabad
01.2014 - 12.2019
- Family Business: My father, a software engineer, successfully ran a computer business for over 20 years, providing IT solutions and customer support. The business was impacted by COVID, leading to its closure.
- Leadership Aspiration: With a strong understanding of the business operations, I am committed to leveraging my skills and experience to manage and grow the family business, continuing its legacy and adapting it to current market demands.
Education
Diploma in Automobile -
SETWIN
02.2020 - 08.2021
Bachelor of Arts -
Nizam College
HYDERABADIntermediate CEC - undefined
IZM College
07.2013 - 05.2015
SSC - undefined
IZM School
Skills
- Microsoft Office Proficiency: Experienced in MS Office, including advanced Excel skills for managing data, creating reports, and organizing information efficiently
- Typing Efficiency: Fully proficient in typing, ensuring accurate and swift data entry and document preparation
- Adaptability and Stress Management: Skilled at working under pressure and adapting quickly to new situations, with a positive and open-minded approach
- Interpersonal and Team Skills: Effective in maintaining strong interpersonal relationships and working collaboratively
- Learning Agility: Eager to learn, especially in emerging areas like electronic vehicles, and dedicated to a practical, hands-on approach
- Work Ethic: Known for being disciplined, sincere, hardworking, and regular in fulfilling duties
Languages
English
Intermediate
Hindi
Intermediate
Urdu
Intermediate
Telugu
Beginner
Timeline
Trainee Technical Manager
Mahindra - Neon Motors Pvt, Ltd
08.2023 - 10.2024
Service Advisor
Mahindra - Neon Motors Pvt, Ltd
03.2022 - 08.2023
Diploma in Automobile -
SETWIN
02.2020 - 08.2021
Managing
AST Computer Service Center
01.2014 - 12.2019
Intermediate CEC - undefined
IZM College
07.2013 - 05.2015
SSC - undefined
IZM School
Assistant Service Engineer
MAHINDRA NEON MOTORS
Bachelor of Arts -
Nizam College
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