Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Accomplishments
Timeline
Generic

Syed Mansoor

Jeddah,KSA

Summary

Highly motivated, experienced & detail-oriented having 12 Years of experience in Various Positions in Saudi Arabia. I have operated with diversified domain projects in as Supervision ranging from medium to large scale industries which gave me an in depth understanding for handling various domain areas. Having equipped and expertise with various latest tools and techniques, my professional career to produce cost-effective solutions for the organization. I can handle high pressure environments with easy and open mind and also a good team player. I have efficient communication skill to present my points precisely to listeners

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work history

Sales Account Manager

J&T EXPRESS KSA LLC
Jeddah
12.2021 - Current
  • Meet and exceed sales targets
  • Successfully create business from new and existing customer accounts
  • Manage complex negotiations with senior-level executives
  • Ensure that all sales goals are met, and that the organization meets all of its objectives
  • Building and maintaining relationships with both new and existing clients through visits, meetings, cold calling, and emails
  • Provide management with reports on potential customers
  • Keep complete records of all prospecting and sales efforts in order to evaluate the sales prospects.
  • Negotiated contracts and explained terms of service to support deal closures.
  • Grew sales and consistently exceeded revenue-related KPIs.
  • Generated new prospect leads through industry networking and strategic ambassador partnerships.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
  • Helped resolve client problems quickly with superior customer service.
  • Resolved customer concerns promptly to maintain satisfaction.

Sales representative

IKEA KSA
Jeddah
04.2014 - 12.2021
  • Support the day-to-day operations and be involved in recovery work and able to plan staffing for the Department accordance to the operation needs
  • Update all goods Transfer G.T System as per request
  • Receiving return and update in Navision
  • Ensure items that are meant to be sold in AS-IS are cleared on time from the assembly section
  • Responsible for quality control, reporting and claiming process
  • Responsible for the quality work in the store and secure that internal control, reporting and claims process is properly implemented
  • Manage the AS IS shop and secure a high commercial level to reach the sales goals of this unit
  • Ensure the use of daily assembly recording sheets to register articles assembled, and articles repacked
  • Responsible for coordinating annual and perpetual inventories for the store
  • Review and monitor daily and monthly Key Performance Indicators (KPIs) and analysis reports on various measurable factors against benchmarked figures (e.g
  • Reports relating to delivery accuracy, shrinkage, discontinued and sales lists, stock levels, stock ageing, etc.)
  • Communicate in a positive manner with all areas and levels of the Distribution Centres, Stores, and Service providers
  • Process daily stock control paperwork and requests
  • Document and process all missing articles
  • Ensure adherence to IKEA policies and procedures
  • Assume responsibility for other tasks and projects as assigned.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Managed client relationships from early stages of sales process through to post-sales
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.

Document Controller

M.E.C - Modern Eagle Contracting Company
10.2009 - 02.2010
  • Establishing a uniform document/drawing numbering system while adhering to company norms and requirements
  • Understand and follow those specific Document Templates Systems
  • In charge of project folder setup, folder management, formulating registries, and document and drawing number allocation
  • Liaising with and distributing project-related information with the project team and potentially external parties
  • Assist the Project Manager during the audit and as needed
  • Prepare ad-hoc templates reports on projects as required
  • Process and control all project document types on a day-to-day basis in an accurate and timely manner
  • Ensure that quality documentation, such as documents, drawings, RFIs, and incoming and outgoing registers, is maintained
  • File documents in physical and digital records and ensure appropriate storage
  • Adhere to the company's document lifecycle procedures, processes and as required by the Project Manager
  • Communicates changes to document control procedures or other relevant information to the project team in consultation with the Project Manager / Design Manager
  • Assists in implementing new and improving Document Management systems and document management processes
  • Train employees about the project documentation system on how to use and access the documents
  • Maintain confidentiality of sensitive documentation.

Education

Bachelor of Business Administration - Commerce & Business

Anwar Uloom University (OU)
Hyderabad India
03.2008 - 05.2011

Commerce

International Indian School Jeddah
Jeddah KSA

Diploma - Microsoft MS Office All

GNITT

Diploma - Civil Draftsmanship

M.S Junior college
2006

Diploma - Auto CAD (Auto Computer Aided Design

Solus Informatics
2006

Diploma - Adobe Photoshop

Khak
2006

Skills

  • Conversant with office related computer applications eg
  • Auto Cad, Word, Excel, Power Point,& NAVISON (All Versions)
  • Have worked with various versions of Windows Operating system namely
  • Excellent written and communication skills in English, Arabic
  • Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
  • Understanding of supply chain procedures
  • Solid analytical skills, with the ability to create financial reports and conduct cost analyses
  • Negotiation skills
  • Salesforce
  • Risk management
  • Logistics market knowledge
  • Product knowledge
  • Account management
  • Training and development
  • Sales forecasting
  • Outbound telesales
  • Client acquisition
  • Customer service
  • Prospecting
  • B2B selling
  • Consultative selling
  • Complaint resolution
  • Pipeline development

Additional Information

  • Religion: Islam

Languages

English
Fluent
Arabic
Advanced
Hindi
Native

Accomplishments

  • Started business building from Scratch in eastern province DMM.
  • Exceeded targeted sales goals by 101% for 6 months in a row.
  • Successfully managed 60 clients in Dammam & 45 clients in Jazan region.
  • Documented and resolved customers issues which led to top performer in Southwest .
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted clients even on week offs.
  • Always connected to clients
  • Responsible for domestic selling - B2C & B2B - E-COMMERCE.

Timeline

Sales Account Manager

J&T EXPRESS KSA LLC
12.2021 - Current

Sales representative

IKEA KSA
04.2014 - 12.2021

Document Controller

M.E.C - Modern Eagle Contracting Company
10.2009 - 02.2010

Bachelor of Business Administration - Commerce & Business

Anwar Uloom University (OU)
03.2008 - 05.2011

Commerce

International Indian School Jeddah

Diploma - Microsoft MS Office All

GNITT

Diploma - Civil Draftsmanship

M.S Junior college

Diploma - Auto CAD (Auto Computer Aided Design

Solus Informatics

Diploma - Adobe Photoshop

Khak

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