Accomplished network engineer with expertise in network configuration, troubleshooting network issues, and switching protocols. Demonstrates exceptional skills in customer communication and project management, ensuring seamless network maintenance and engineering. Adept at time management with excellent verbal and written communication abilities. Committed to leveraging technical proficiency to drive efficient network operations and support organisational goals.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Network Engineer
Red Sea Global
Jeddah, Saudi Arabia
04.2024 - 04.2025
Company Overview: Red Sea Global, previously known as The Red Sea Development Company, is a real estate development company based in Tabuk, Saudi Arabia
The company was founded in July 2017 by the Saudi crown prince Mohammed bin Salman, and is owned by the Public Investment Fund
Maintained comprehensive documentation of network installations and configurations, facilitating easy reference for future projects.
Contributed significantly towards team targets through consistent achievement of personal KPIs related to system uptime and reliability.
Conducted rigorous quality assurance tests on new software applications before deployment.
Implemented high-speed data networks using latest technologies for enhanced connectivity across multiple office locations.
Provided 24 and 7 technical support to staff and clients, ensuring minimal downtime.
Established robust disaster recovery protocols; ensured minimal interruption in case of system failures.
Conducted thorough risk assessments before implementation of any new network systems; safeguarded against potential threats.
Enhanced company's IT infrastructure with the introduction of innovative networking solutions.
Coordinated with vendors for timely delivery of hardware, resulting in uninterrupted project progress.
Quickly responded to [Type] incidents, troubleshooting and proposing effective solutions for swift repair.
Sr. Network Engineer
KAUST King Abdullah University of Science and Technology
Jeddah, Saudi Arabia
06.2009 - 03.2024
Company Overview: KAUST King Abdullah University of Science and Technology is a private research university located in Thuwal, Saudi Arabia
Founded in 2009, the university provides research and graduate training programs in English as the official language of instruction
Responsible for maintaining Application Centric Infrastructure (Upgrade, Adding new leaves, Replace damage hardware, Hardware Refreshment)
Evaluate and recommends new/upgrade of software and hardware for efficient operation
Responsible for managing, configuring, and troubleshooting Application Centric Infrastructure (ACI)
Handling the planned and unplanned network outage
Working with Cisco TAC in case of any critical issues
Works with management in defining/implementing/monitoring the operational and strategic planning
Responsible for proactive troubleshooting to fix the issue before its notice by the users
Supporting L1& L2 Engineers on-site if require further troubleshooting
Handling the planned and unplanned network power outage
Meeting with Customers to discuss the requirements and scope of work
Attending meetings to represent technical solutions for existing and new clients
Provide Customers Estimated time to Handover the project
Scripting skills in python
Comprehensive background in the installation, upgrades, Configuration, rollout and support of hardware, software, peripherals and network devices
Experience in configuring and troubleshooting Network Policies
Excellent diagnostic skills consistently solved problems and rarely escalated issues
Have good communication verbal and written analytical & problem solving skills, a committed team player as well as an independent worker able to work with & manage multiple tasks simultaneously
Conducted thorough network diagnostics for swift issue resolution.
Handling Harbour Rectification Project
Handling FTTH Switch Replacement
Handling UPS Battery Replacement and PPM Project
Handling with Mobily Service providers & ITC
Network Engineer
Jeraisy Computers and Communication Services
Riyadh
04.2006 - 05.2008
Improved efficiency by defining networking standards, procedures and service levels for business locations
Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network
Configured routers, switches, firewalls, wireless controllers, access points and communication hardware to deploy and manage LAN, WAN and wireless networks
Determined which network devices, including firewalls, routers, switches and wireless access points were malfunctioning, immediately applying troubleshooting methods for resolution
Monitored and performed hardware and software upgrades to network servers, including operating systems and applications
Provided smooth communications by configuring LAN technology, wireless access points and controllers
Maintained network security by implementing updated firewall configurations.
Managed VPNs for secure remote access of company resources while travelling.
Conducted thorough network diagnostics for swift issue resolution.
Education
B.COM - IT
Little Flower
Hyderabad / India
03.1997 - 04.2002
Skills
Network configuration
Troubleshooting network issues
Switching protocols
Customer communication
Network engineering
Time management
Project management
Network maintenance
Excellent verbal and written communication
Cisco systems expertise
Policy development and compliance
Certification
PMP Certified, 2779093
PRINCE2 Practitioner Certified, GR657072164SW
ITIL Certified in Service Management, GR671159735SW
Cisco Certified Network Professional (CCNP), CSCO11893758
Cisco Certified Voice Professional (CCVP)
CCIE Routing and Switching & Security & Data Center Written Pass
Cisco Certified Network Associate (CCNA)
Solarwinds Certified, SCP3634
Riverbed Associate Certified
Accomplishments
Handling Harbour Rectification Project.
Handling FTTH Switch Replacement.
Handling UPS Battery Replacement and PPM Project.
Handling with Mobily Service providers & ITC.
Languages
English
Advanced
Hindi
Advanced
telugu
Advanced
Personal Information
License: Valid Saudi Licence
Passport Number: Y6166694
Date of birth: 12/26/80
Nationality: Indian
Custom
Transferable Iqama
Affiliations
Time Management / Teamwork Skills
Timeline
Senior Network Engineer
Red Sea Global
04.2024 - 04.2025
Sr. Network Engineer
KAUST King Abdullah University of Science and Technology