Syed Waqas

As a client relation manager my responsibilities include managing internationally recognized firms and providing them with services such as immigration, mobility, portal and license management among others. As well as keeping a check on local compliances such as Tawteen (Nationalization) and WPS.

• Managed client portals (QIWA, Muqeem, CoC, MHRSD, Wasel) and licenses (SAGIA, CR, Municipality, Civil Defense). This includes the creation of both primary and secondary access as well as keeping their track and initiating renewals on time.
• Provided Payroll and WPS services on monthly basis and resolving any non-compliance issue.
• GOSI services such as Enrollment, disenrollment, GOSI monthly bill, GOSI Certificates were also part of my scope of work.
• Provided new clients with a complete overview of the Saudi immigration regulations such as Work permit and Iqama issuance and renewals. Issuance of Exit Re-Entries, GOSI Bill Payment, Salary amendments, WPS Compliances, QIWA Contract Authentication, and Tawteen (Nationalization) expertise etc.
• Informed clients on latest announcements by authorities to remain on top of growing regulations.
• Attended face-to-face and e-meetings with clients on all kinds of subjects and issues. Advised them on their current scenarios and assisted them with their future planning.
• Prepared and shared monthly reports with clients so they are well informed and have full visibility of their entities’ needs and requirements.

Responsible for managing all the hiring and visa process throughout the academic year and ensuring that all requirements as laid out in initial contract were consistently fulfilled.

• Coordinated with visa offices in UK, USA, South Africa, and Canada.
• Prepared all the required documents such as contracts, electronic authorization, supporting documents and attestations from chamber of commerce or MOFA for the visa process.
• Follow up with the team to make sure everything is running smoothly and to avoid any unwanted delays.
• Served as a coordination point for all communications, reporting and support activities.
• Signed up ESL instructors from USA, UK and Canada for King Saud, Princess Nourah, King Abdulaziz, TVTC and many other esteemed institutes.
• Defined and implemented numerous common processes, working closely with project teams ensuring smooth cycle during the academic year.
• Contributed to regular meetings. Created reports for promptly resolving any arising issues and for enhanced future planning.

Managed day-to-day operations including receiving, sorting, dispatching, updating data sheet and reporting. Provide supervision and assignments to the team.