Resourceful Employee Relations Specialist with 15+ years of experience in the labor industry. Skilled in aligning policies with regulations and best practices. Expertise in training managers, improving employee relations, and motivating employees. Strong communication, negotiation, and presentation skills. Articulate, inspiring, and hands-on leader focused on enhancing business processes and compliance.
Overview
12
12
years of professional experience
Work History
Project Specialist
Eham Operation & Maintenance Company
Jeddah
05.2023 - Current
Monitored project performance against established goals, making adjustments as needed to ensure successful completion of tasks.
Maintained accurate records of activities related to each project including documentation, costs, timelines, invoices.
Developed and implemented operational policies and procedures to ensure efficient workflow.
Managed the daily operations of the organization, including staffing, budgeting, scheduling, and problem resolution.
Monitored production costs and quality standards to maximize efficiency and reduce waste.
Analyzed operational data to identify areas of improvement in productivity and cost savings.
Coordinated with vendors and suppliers to optimize supply chain performance.
Performed root cause analysis on process failures to identify opportunities for improvement.
Advised management on ways to improve recruitment processes.
Provided guidance and support to overseas team members.
Created and maintained employee records, including new hires, terminations, and salary changes.
Processed payroll for over 1,800 employees monthly, ensuring accuracy of pay and deductions.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Performed manual calculations for retroactive pay adjustments or special payments as required.
Analyzed trends in labor costs to identify areas where cost savings could be achieved.
Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
Managed payroll and time and attendance systems.
Conducted investigations into workplace complaints and grievances.
Employee Relations Specialist
Al Jezaara Mehan, Maga Recruitment Company
Dammam
04.2017 - 04.2023
Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
Promoted harmonious working climate to boost morale and productivity.
Developed performance metrics and dashboard interfaces to keep track of internal bench marking and progress against goals.
Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
Implemented team feedback to recommend corrective action to senior leadership.
Partnered with HR personnel to create and implement initiatives.
Answered management and employee questions, interpreted contracts and resolved issues.
Documented and updated job descriptions as well as implemented wage surveys.
Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
Governing strength of 6750 employees with smooth work flow which increased revenue of 25%
Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and policies.
Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Negotiated collective bargaining agreements.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Promoted harmonious working climate to boost morale and productivity
Implemented team feedback to recommend corrective action to senior leadership
Employee Relations Officer
Zed Mix contracting company
Riyadh
02.2013 - 02.2017
Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
Processed new hires, transfers and separations.
Documented and updated job descriptions as well as implemented wage surveys.
Negotiated collective bargaining agreements.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
Managing with strength of 4890 employees, with smooth work flow which increased in new contracts 8%
Processed new hires, transfers and separations
Developed performance metrics and dashboard interfaces to keep track of internal bench marking and progress against goals
Education
BBA - Business Administration
St. John Vestry
Tamil Nadu India
01-2004
Skills
Case analysis
Performance improvement strategies
Disciplinary action management
Staff orientation
Procedures implementation
Labor relations
Training and mentoring
Employee programs
Labor negotiation
Training development
Policy interpretation
Vendor Selection
Team Leadership
Payroll Preparation and Processing
Payroll policies and procedures
Customer Relations
Additional Information
Managed employees from India, Bangladesh ,Nepal, Pakistan, Srilanka and Philippines for Almost 10 years
Languages
Tamil
First Language
English
Advanced (C1)
C1
Urdu
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Timeline
Project Specialist
Eham Operation & Maintenance Company
05.2023 - Current
Employee Relations Specialist
Al Jezaara Mehan, Maga Recruitment Company
04.2017 - 04.2023
Employee Relations Officer
Zed Mix contracting company
02.2013 - 02.2017
BBA - Business Administration
St. John Vestry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Driving
I like to go long drive.
I even have Saudi Car Driving License also
Languages
English
Arabic
Hindi
Tamil
Malaiyalam
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