Syed Obaid Sabir

● Develop and maintain strong relationships with key clients to foster trust and loyalty.

● Supervise and guide a team of account managers to meet sales targets.

● Create strategic account plans to maximize revenue and client retention.

● Monitor account performance and analyze sales data to identify growth opportunities.

● Collaborate with internal teams to address client needs and resolve issues promptly.

● Negotiate contracts and agreements to secure long-term partnerships.

● Provide regular reports on account status and sales forecasts to senior management.

● Ensure alignment of client goals with company objectives and strategies.

● Identify upselling and cross-selling opportunities to enhance account value.

● Stay updated on market trends to offer tailored solutions to key accounts.

• Completed opening and closing procedures each day.
• Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.
• Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
• Led regular staff performance reviews to provide guidance and support for individual development.
• Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
• Set SMART goals for store team, developing staff abilities and increasing sales performance.
• Kept awareness of competitor activity and developed ideas to promote store.

• Maintained section service levels and premises at per with company standards.
• Generated incident reports and implemented preventative action to eliminate reoccurrence of similar issues.
• Promoted brands and audited performance of key product lines.

• Leveraged strong product and service knowledge to assist customers and resolve issues.
• Sought customer feedback and applied data to inform service-level improvements.
• Communicated courteously with customers by telephone and email.
• Recognised issues and implemented corrective actions for continual improvement.