Sylvester Castalino

Project 5 : Qiddiya, Saudi Arabia - Oracle Aconex |

Aug 2024 - Present

Description: Enhancement for Oracle Aconex

• Configured modules based on business requirements.
• Set up document attributes with lists of values.
• Configured mail types with general and distribution rules.
• Developed workflow review status sets.
• Restructured Aconex organization.
• Standardized metadata.
• Developed custom reports in the Insight module, including workflow status reports and document register reports.
• Tested end-to-end configuration of document, mail, and supplier document modules.
• Developed dashboards using Power BI.
• Provided configuration updates and support for Aconex modules such as fields, workflows, mail, and documents.
• Engaged with Oracle support to resolve product-related issues.
• Developed training materials and scheduled sessions to ensure all users are comfortable with the system.

Project 4 : Diriyah Gate Development Authority, Saudi Arabia - Oracle Aconex | Nov 2023 - Aug 2024

Description: Provided client support for Document, Mail, Workflow, and Insight modules.

• Delivered Aconex Document Management Solution.
• Configured the Aconex platform according to project requirements.
• Set up user accounts, defined workflows, and customized settings to align with project needs.
• Managed documents with Aconex, maintained document control processes, and trained project team members on document handling.
• Created custom reports under Insights for mail-based processes.
• Conducted multiple application demos, onboardings, and training sessions for clients and various stakeholders.
• Created user manuals and training materials to enhance stakeholders' understanding of the Aconex system.
• Developed numbering schemes, document, and project fields to best fit the requirements.

Project 3: Avery Dennison - Oracle Fusion ERP |

Aug 2023 - Oct 2023

Description: Implementation of the Sourcing Module.

• Configured applications based on business requirements.
• Prepared configuration documents, functional specifications, and test scripts.
• Created user manuals and provided end-user training.

Project 2: GTPL - SCM implementation Project - Oracle fusion ERP | Oct 2022 - Jun 2023

Description: Provided client support for inventory, procurement, and order management modules.

• Resolved client queries and errors related to purchase requisitions and order creation.
• Reviewed inventory and order transaction errors (movement requests, sub-inventory transfers) and provided suitable solutions.
• Designed custom supply chain management reports for multiple stakeholders.
• Provided support in SCM modules.
• Worked on distribution summary reports, movement requests, purchase orders, and purchase requisition reports for supply chain management.

Project 1: Configuration Migration Tool - Oracle fusion |

July 2022 - Sep 2022

Description: Developed an application to migrate configurations from one instance to another.

• Served as a functional consultant associate, providing the technical team with functional knowledge related to inventory and procurement modules.
• Prepared documents and setup task lists.

• Communicated with vendors regularly to maintain timely delivery of orders.
• Managed end-to-end supply chain operations, including procurement, logistics, and inventory management.
• Utilized SAP ERP system to streamline supply chain processes and improve data accuracy.
• Conducted data analysis to forecast demand and manage inventory levels effectively.
• Followed up with the sales team for orders and other delivery-related concerns.
• Managed procurement processes to ensure timely delivery of materials.
• Checked inventory stock regularly and maintained proper stock reports.
• Sent reports to the office manager.
• Dispatched materials to vendors on a timely basis.
• Maintained factory inward register for factory vehicles.
• Proficient in dealer management, Supply chain management, business development, channel/distribution management, team management, and building client relationships.
• Experienced in after-sales services by managing and addressing customer claims.

• Working in the background check process.
• Conducts background verification for clients while maintaining confidentiality.
• Managed and resolved client escalations, preserving client relationships and satisfaction.
• Conducted background verification for individuals in the U.S. and Canada for education and employment.
• Sent mail, faxes, and postal mail to educational institutions and employers for background verification of job-seeking employees.

• Worked at Equifax Credit Reporting Agency of United states.
• Checking credit reports, Credit enquiry, bankruptcy public records, Collections of the client Etc.
• Identified reasons for loan denials due to low credit scores.
• Provided clients with explanations for loan denials and offered appropriate solutions.
• Acted as a Customer Service Executive, serving as a middleman between banks and customers.
• Improved customer satisfaction by swiftly addressing and resolving complaints.