Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Taghreeed Alzahrani

Taghreeed Alzahrani

Riyadh

Summary

Efficient and diligent recent graduate from London with a strong background in international politics and sociology, Seeking a full-time position for acquired knowledge and expertise in fundamental subjects. Seeking employment as an international development manager, public relations professional, foreign service officer, or actor. in addition to possessing prior experience as a Customer Service Specialist at Ewan For Human Resources, where excelled in communication and critical thinking. Capable of ensuring positive outcomes through the prompt resolution of issues and the enhancement of customer satisfaction. Possessing a comprehensive skill set and a dedication to excellence, I am proficient in Microsoft Office and adept at maintaining professionalism in high-pressure situations.

Overview

Work History

Customer Service Specialist

Ewan For Human Resourses
06.2023 - 07.2023
  • Handled escalated calls calmly, finding resolutions that satisfied both company and customer''s needs.
  • Managed high call volume while maintaining courteous and professional demeanor.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.

Education

BSc (Hons) International Politics And Sociology - International Politics And Sociology

City, University of London
London
08.2024

Foundation Certificate - Business, Low And Social Sciences

Kaplan International Pathways
London
07.2021

Skills

  • Customer Service
  • Good communication skills
  • Customer Relations
  • Call center experience
  • Excellent written and oral communication
  • Microsoft 365
  • Critical Thinking
  • Proofreading
  • Global awareness
  • Digital Marketing
  • Grammar mastery
  • Public Speaking / opinion understanding
  • Time management / work under presser

Languages

Arabic
Native language
English
Advanced
C1

Timeline

Customer Service Specialist

Ewan For Human Resourses
06.2023 - 07.2023

BSc (Hons) International Politics And Sociology - International Politics And Sociology

City, University of London

Foundation Certificate - Business, Low And Social Sciences

Kaplan International Pathways
Taghreeed Alzahrani