Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Tahane Mahnashi

Riyadh,Riyadh Region

Summary

Accomplished [Job Title] experienced in financial services management. Offers skilled business and leadership abilities for significant branch performance progress.

Overview

11
years of professional experience

Work history

Al iman general hospital
Riyadh, Riyadh Region

Head of claims unit
02.2019 - Current

Job overview

  • Followed up on all client requests and verified resolution.
  • Evaluated claims data and market trends for improved customer understanding.
  • Processed inbound customer calls promptly to meet call-handling timeframe targets.
  • Handled initial claims enquiries with attention to first-class, personal service.
  • Determined insurance cover level and relevance for accurate claim assessments.
  • Managed caseload of up to [Number] claims [Timeframe], confidently negotiating with [Job title]s to agree settlements.
  • Handled [Number] [Type] claims [Timeframe] from notification through to settlement.
  • Investigated validity of [Type] claims and established liability by performing [Task], [Task] and [Task].

Al iman general hospital
Riyadh

Supervisor
04.2017 - 01.2019

Al iman general hospital

Head Nurse
04.2013 - 03.2017

Al iman general hospital
Riyadh

Charge Nurse
06.2012 - 03.2013

Education

king saud university
Riyadh,

Diplomar

Skills

  • Dispute resolution
  • [Area of expertise] insurance
  • Engaging leadership style
  • Investigations
  • Confidentiality

Timeline

Head of claims unit

Al iman general hospital
02.2019 - Current

Supervisor

Al iman general hospital
04.2017 - 01.2019

Head Nurse

Al iman general hospital
04.2013 - 03.2017

Charge Nurse

Al iman general hospital
06.2012 - 03.2013

king saud university

Diplomar

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Tahane Mahnashi