High-achieving management professional possessing excellent communication, organisational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Sr.Supply Chain Special Project Specialist
Sadara Chemical Company
Jubail, Eastern Province
01.2022 - Current
works with business leadership and functions personnel to develop and maintain the technology plan for Supply Chain - optimizing operations to meet safety and environmental, quality, production and cost goals
Works with improvement staff to ensure alignment of internal and external resources required to meet timelines for capital and expense projects
Works with Supply Chain facilities staff to identify, evaluate and execute value creating opportunities through capital or expense project work processes
Acts as the Supply Chain functions focal point for large capital projects to ensure the project scope and details meet the needs of the current operating plant and its resources
Facilitates and/or participates in Supply Chain department teams focused on improving Supply Chain performance
Understands all applicable process technology, equipment and control technology and supports function operations by providing technical assistance in problem solving
Leads or participates in Root Cause Investigations and advanced troubleshooting
Analyze and understand health and safety related risks for our associates, take action to reduce or eliminate these risks according to a prioritized plan
Track operation's performance, understand deviations with Second Level of management and support them with necessary resource
Supports development and implementation of best practices and MET (Most Effective Technology)
Develops tools for the organization to use to help improve performance.
Strategically manage warehouse in compliance with company’s policies and vision.
Responsible for Supply chain internal Audits
Customer Service Specialist
Sadara Chemical Company / Jubail Industrial city
Jubail, Eastern Province
10.2015 - 01.2022
Manage all customer orders, monitor closely and follow through the order fulfilment process
Coordinate with customers, internal departments, suppliers/distributors, shipping agents, etc.
Ensure orders are accurately updated onto the SAP system
Check on product availability and check with supply chain to meet customer's requested delivery date
Identify and suggest alternative solutions when there is insufficient product availability
Alert customers in a polite and professional manner on any credit or account issues
Update customers on any changes in timing caused by production or other issues
Arrange appropriate transportation and prepare necessary shipping documents to ensure timely deliveries of customer orders, stock transfer orders and stock returns
Ensure that the specific product addendums, product specifications and product labelling are done before batch allocation
Consolidate and place orders by destination with forwarding agents, shipping lines and etc., to reduce costs
Provide feedback and suggestions, and participate in continuous improvement activities on the order fulfilment and export shipping processes
Senior Project Coordinator
Al khaleej Training & Education / Khobar
04.2014 - 10.2015
Assists in the development and scoping of projects
Tracks the progress of projects using appropriate project management tools andtechniques Helps prepare budget proposals, assists in managing and monitoring budgetexpenditure and revisions and provides interim status reports of all projects
Assists in developing monitoring and evaluation reports and studies which will identify
Very early, slippages and reasons for same
Assists in the procurement of goods and services.
Key Account Specialist
Basamah Trading Company
Dammam
04.2013 - 04.2014
Create and maintain strong customer relationship
Creative business development
Assure 100% availability of full product portfolio
Responsible to implement national promotion
Follow up financial performance of key account customer.
Customer Relation Representative
Sabb Bank
Dammam
10.2011 - 04.2013
Provide high-level customer service.
Built positive customer rapport through friendly, professional communication.
Selling products and services directly to consumer (Persona Loan- Home loan-CreditCards)
Understanding standard bank transactions, as well as common product and services
Improved customer satisfaction ratings through responsive query resolution.
Work with various types of technology and software.
Education
Bachelor of Business Administration -
King Faisal University
Saudi Arabia
/2013 - /2017
MBA-Business administration -
Arabian Gulf Uiversity
Manama
2018 - 2020
Skills
Communication
SAP System
Process improvement
BI System
Microsoft office
Creativity
Cost control
Budgeting and forecasting
Time Management
Logistics Management
Persuasion Skills
Chemicals knowledge
Dashboard Reporting
Project Management
Leadership
Problem- solving
Languages
Arabic
Native language
English
Advanced
C1
Arabic
Native
Certification
[ The 5 Choices to Extraordinary Productivity],[ FRANKLIN COVERY] - 2023
[Train the trainer certification], [Leoron institue]-2022
[Lean six sigma greebelt], [Leoron institue]-2022
[Accounting for VAT], [MEIRC FOR TRAINING]-2017
[Influence for results], [ Sadara chemical company]-2017
[Introduction to Chemical], [Sadara chemical company] 2017
[The 7 Habits of Highly Effective People],[ FRANKLIN COVERY] - 2017
[Information Security ], [Sadara chemical company] - 2016
Senior Production Engineer at Sadara Chemical Company ‘Saudi Arabia, Saudi Aramco and DOW Chemical United States of America, HCUSenior Production Engineer at Sadara Chemical Company ‘Saudi Arabia, Saudi Aramco and DOW Chemical United States of America, HCU