Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Taher AlNasser-MBA

Khobar,Eastern Province

Summary

High-achieving management professional possessing excellent communication, organisational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges.

Overview

12
12
years of professional experience
1
1
Certification

Work history

Sr.Supply Chain Special Project Specialist

Sadara Chemical Company
Jubail, Eastern Province
01.2022 - Current
  • works with business leadership and functions personnel to develop and maintain the technology plan for Supply Chain - optimizing operations to meet safety and environmental, quality, production and cost goals
  • Works with improvement staff to ensure alignment of internal and external resources required to meet timelines for capital and expense projects
  • Works with Supply Chain facilities staff to identify, evaluate and execute value creating opportunities through capital or expense project work processes
  • Acts as the Supply Chain functions focal point for large capital projects to ensure the project scope and details meet the needs of the current operating plant and its resources
  • Facilitates and/or participates in Supply Chain department teams focused on improving Supply Chain performance
  • Understands all applicable process technology, equipment and control technology and supports function operations by providing technical assistance in problem solving
  • Leads or participates in Root Cause Investigations and advanced troubleshooting
  • Analyze and understand health and safety related risks for our associates, take action to reduce or eliminate these risks according to a prioritized plan
  • Track operation's performance, understand deviations with Second Level of management and support them with necessary resource
  • Supports development and implementation of best practices and MET (Most Effective Technology)
  • Develops tools for the organization to use to help improve performance.
  • Strategically manage warehouse in compliance with company’s policies and vision.
  • Responsible for Supply chain internal Audits

Customer Service Specialist

Sadara Chemical Company / Jubail Industrial city
Jubail, Eastern Province
10.2015 - 01.2022
  • Manage all customer orders, monitor closely and follow through the order fulfilment process
  • Coordinate with customers, internal departments, suppliers/distributors, shipping agents, etc.
  • Ensure orders are accurately updated onto the SAP system
  • Check on product availability and check with supply chain to meet customer's requested delivery date
  • Identify and suggest alternative solutions when there is insufficient product availability
  • Alert customers in a polite and professional manner on any credit or account issues
  • Update customers on any changes in timing caused by production or other issues
  • Arrange appropriate transportation and prepare necessary shipping documents to ensure timely deliveries of customer orders, stock transfer orders and stock returns
  • Ensure that the specific product addendums, product specifications and product labelling are done before batch allocation
  • Consolidate and place orders by destination with forwarding agents, shipping lines and etc., to reduce costs
  • Provide feedback and suggestions, and participate in continuous improvement activities on the order fulfilment and export shipping processes

Senior Project Coordinator

Al khaleej Training & Education / Khobar
04.2014 - 10.2015
  • Assists in the development and scoping of projects
  • Tracks the progress of projects using appropriate project management tools andtechniques Helps prepare budget proposals, assists in managing and monitoring budgetexpenditure and revisions and provides interim status reports of all projects
  • Assists in developing monitoring and evaluation reports and studies which will identify
  • Very early, slippages and reasons for same
  • Assists in the procurement of goods and services.

Key Account Specialist

Basamah Trading Company
Dammam
04.2013 - 04.2014
  • Create and maintain strong customer relationship
  • Creative business development
  • Assure 100% availability of full product portfolio
  • Responsible to implement national promotion
  • Follow up financial performance of key account customer.

Customer Relation Representative

Sabb Bank
Dammam
10.2011 - 04.2013
  • Provide high-level customer service.
  • Built positive customer rapport through friendly, professional communication.
  • Selling products and services directly to consumer (Persona Loan- Home loan-CreditCards)
  • Understanding standard bank transactions, as well as common product and services
  • Improved customer satisfaction ratings through responsive query resolution.
  • Work with various types of technology and software.

Education

Bachelor of Business Administration -

King Faisal University
Saudi Arabia
/2013 - /2017

MBA-Business administration -

Arabian Gulf Uiversity
Manama
2018 - 2020

Skills

  • Communication
  • SAP System
  • Process improvement
  • BI System
  • Microsoft office
  • Creativity
  • Cost control
  • Budgeting and forecasting
  • Time Management
  • Logistics Management
  • Persuasion Skills
  • Chemicals knowledge
  • Dashboard Reporting
  • Project Management
  • Leadership
  • Problem- solving

Languages

Arabic
Native language
English
Advanced
C1
Arabic
Native

Certification

  • [ The 5 Choices to Extraordinary Productivity],[ FRANKLIN COVERY] - 2023
  • [Train the trainer certification], [Leoron institue]-2022
  • [Lean six sigma greebelt], [Leoron institue]-2022
  • [Accounting for VAT], [MEIRC FOR TRAINING]-2017
  • [Influence for results], [ Sadara chemical company]-2017
  • [Introduction to Chemical], [Sadara chemical company] 2017
  • [The 7 Habits of Highly Effective People],[ FRANKLIN COVERY] - 2017
  • [Information Security ], [Sadara chemical company] - 2016

Timeline

Sr.Supply Chain Special Project Specialist

Sadara Chemical Company
01.2022 - Current

Customer Service Specialist

Sadara Chemical Company / Jubail Industrial city
10.2015 - 01.2022

Senior Project Coordinator

Al khaleej Training & Education / Khobar
04.2014 - 10.2015

Key Account Specialist

Basamah Trading Company
04.2013 - 04.2014

Customer Relation Representative

Sabb Bank
10.2011 - 04.2013

Bachelor of Business Administration -

King Faisal University
/2013 - /2017

MBA-Business administration -

Arabian Gulf Uiversity
2018 - 2020
Taher AlNasser-MBA