Summary
Overview
Work history
Education
Skills
Timeline
Generic
TAHER ABDELAZIZ SASSI

TAHER ABDELAZIZ SASSI

RIYADH,SAUDIA

Summary

Customer Service professional experienced
● Market agenda
● Sales and profitability control
● Team leadership
● Cost control
● Business development
● Operation management

Overview

2
2
years of post-secondary education
20
20
years of professional experience

Work history

Operations manager

Fahad Al-Othaim Investment
Riyadh, Riyadh Region
2025.10 - Current

Operations Manager with over [1] year in managing Family Entertainment C (FECs) Park, amusement parks, indoor PARK, FUNTURA and leisure facilities. Oversaw daily operations, enhanced guest satisfaction, ensured safety compliance, managed maintenance teams, and led multidisciplinary staff to drive operational excellence. Managed operational planning, budgeting, and customer service to achieve business performance targets.

  • Managed inventory efficiently to minimise stock outs and overstock situations.
  • Implemented quality control measures, enhanced product standards.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Managed inventory efficiently to minimise stock outs and overstock situations.
  • Implemented quality control measures, enhanced product standards.
  • Streamlined supply chain processes to reduce procurement cycle time.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Established clear budgets and cost controls strategies to meet objectives.

Operations Manager

SAUDI MARK COMPANY ( ADVENTURE WORLD & JUMPOLINE )
Riyadh, SAUDI ARABIA
2006.02 - 2020.12
  • Results-driven Operations Manager with over [28] years of experience in managing Family Entertainment Centers (FECs), amusement parks, indoor play centers, and leisure facilities. Oversaw daily operations, enhanced guest satisfaction, ensured safety compliance, managed maintenance teams, and led multidisciplinary staff to drive operational excellence. Managed operational planning, budgeting, and customer service to achieve business performance targets.
  • Team Leadership & Staff Development
  • Revenue Growth Strategies
  • Monitored KPIs and performed performance analysis to achieve operational targets.
  • managed budgeting and cost control to maintain financial health
  • Health and safety compliance
  • SOP Development & Implementation
  • Preventive Maintenance Coordination
  • oversaw vendor and contractor management to ensure service quality and compliance
  • Inventory & Procurement
  • Guest Experience Management
  • Amusement Park Management
  • Facilitated conflict resolution among team members to enhance collaboration.
  • Quality Assurance
  • Event & Birthday Party Operations
  • Managed inventory efficiently to minimise stockouts and overstock situations.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Developed risk mitigation strategies, ensured business continuity during crises.
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Applied lean principles to operations management, reduced waste significantly.
  • Created a collaborative work environment for positive team dynamics.
  • Streamlined supply chain processes to reduce procurement cycle time.
  • Optimised workflow procedures with strategic planning and team coordination.
  • Negotiated contracts with suppliers for cost-effective procurement of resources.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.

Education

Diploma - economic

Bourgiba school
Tunis
1988.09 - 1990.06

Skills

  • Languages: Arabic/English/French Date of birth: 2/1/1969 Marital status: Married Iqama transferable
  • Building operational procedures
  • Automated manufacturing systems
  • Vendor relationships management
  • Operational strategy
  • Contract negotiation
  • Leadership development
  • Supply chain management
  • Public relations strategies
  • Contract negotiation and administration
  • Critical evaluation
  • Customer Service
  • Team Leadership
  • Outstanding customer service

Timeline

Operations manager

Fahad Al-Othaim Investment
2025.10 - Current

Operations Manager

SAUDI MARK COMPANY ( ADVENTURE WORLD & JUMPOLINE )
2006.02 - 2020.12

Diploma - economic

Bourgiba school
1988.09 - 1990.06
TAHER ABDELAZIZ SASSI