TAHIR ALI
Riyadh,Saudi Arabia
Summary
Experienced IT specialist focused on technical support and troubleshooting. Resolves complex IT issues quickly to minimise downtime. Utilises deep knowledge of software, hardware, and network systems to enhance operational efficiency.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work history
IT SUPPORT SPECIALIST
AJDA INVESTMENT COMPANY
Riyadh, Saudi Arabia
2024.01 - Current
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Installed software updates, ensuring optimal system performance.
- Secured network systems to prevent data breaches.
- Developed custom scripts to automate routine tasks, increasing overall team productivity.
- Delivered comprehensive training sessions to staff, promoting tech literacy across departments.
IT SUPPORT SPECIALIST
BUNER CHILDREN ACADEMY PAKISTAN
2022.01 - 2024.01
- Delivered technical support to staff and students, resolving hardware, software, and network issues to enhance user experience.
- Troubleshot Wi-Fi, LAN, and internet connectivity issues.
- Administered user accounts and access permissions in the system., passwords, and system access.
- Installed and maintained computers, printers, projectors, and classroom IT equipment.
- Oversaw computer labs, ensuring all systems were updated and fully operational for educational activities.
- Set up educational software on classroom computers for instructional use. and assisted teachers with digital tools.
- Prepared IT setups for classes, exams, and presentations.
- Managed IT asset inventory and documentation, facilitating efficient tracking and maintenance of resources.
- 2022 – 2024 (1.5 Years)
- My Role was to:
Web Developer
Fiverr
2020.01 - 2026.09
- Created custom websites, landing pages, and e-commerce stores using modern web technologies to meet client needs.
- Developed and maintained websites with HTML, CSS, JavaScript, and WordPress, ensuring optimal performance and clean design.
- Freelance Web Developer on Fiverr, delivered responsive and user-friendly websites for clients globally.
- 2020-Present
Education
BS - Software Engineering
Abasyn University
Peshawar, PakistanSkills
- Hardware troubleshooting
- Network troubleshooting
- End user support
- VPN setup proficiency
- Wireless networking configuration
- Data recovery proficiency
- CISCO networking knowledge
- Linux system administration
- Cloud systems management
- CompTIA A certification
- ITIL process understanding
- IT risk assessment
- Microsoft certified: azure fundamentals
- Database administration
Personal Information
- Title: IT SUPPORT SPECIALIST
- Nationality: Pakistani
- ID Type: Iqama No.
- ID Number: 2510948255
Language
English
Urdu
Arabic
Certification
Cisco Certified Support Technician (CCST) IT Support, Jan 2022
Microsoft 365 certifications
CompTIA A+
Timeline
IT SUPPORT SPECIALIST
AJDA INVESTMENT COMPANY
2024.01 - Current
IT SUPPORT SPECIALIST
BUNER CHILDREN ACADEMY PAKISTAN
2022.01 - 2024.01
Web Developer
Fiverr
2020.01 - 2026.09
BS - Software Engineering
Abasyn University