Tahir Aziz Rehman
Saudi Arabia
Summary
Organized and dependable with 9 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Committed Manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Area Supervisor
Thad Trading co.
Riyadh, Riyadh Region
01.2022 - 08.2025
- Company Overview: Dank Sandwich
- Opening Branches
- Setting performance metrics for team members and work with team members to ensure all metrics are met
- Properly resolving problems and troubleshooting issues as they arise without the direction of management
- Managing multiple projects as well as staff members
- Reporting to the assistant or general manager and meeting with management to review goals and metrics
- Conducted regular department meetings, enhancing internal communication.
- Promoted efficient operations by managing team activities and ensuring quality control.
- Increased sales performance through effective promotional strategies implementation.
- Implemented new operational procedures to streamline workflow processes.
- Improved customer satisfaction with consistent supervision of service delivery.
- Supervised daily operations ensuring all targets were met in a timely manner.
- Led training sessions, boosting staff competency and efficiency.
- Coordinated with managers regarding operational issues for quick resolution.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Streamlined inventory management, reducing waste and maintaining stock levels.
Head Manager
Quality creators co.
Jeddah, Mecca Region
01.2020 - 01.2022
- Company Overview: The Bay
- Assigning team members with tasks to be completed each shift
- Setting performance metrics for team members and work with team members to ensure all metrics are met
- Properly resolving problems and troubleshooting issues as they arise without the direction of management
- Managing multiple projects as well as staff members
- Reporting to the assistant or general manager and meeting with management to review goals and metrics
- Created training programmes enhancing the skills and knowledge of staff members.
- Enhanced customer satisfaction levels by improving service standards.
- Reduced operating costs through strategic cost optimisation measures.
- Involved in recruitment, induction, and retention of talent contributing to workforce stability.
- Negotiated profitable contracts with vendors and suppliers.
Operations manager
GOLDEN HIJAZ CONTRACTING EST.
Medina, Medina Region
10.2017 - 03.2020
- Company Overview: Providing Reservation, Catering, Transportation to Ministries Indonesian and Pakistan.
- Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests
- Oversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management
- Prioritized client satisfaction through the delivery of high-quality services.
- Championed brand leadership position by working with detailed awareness of competitor activity.
- Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems
- Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department
- Inspect hotel stores to check available stock and determine the need for stocking
- Liaise with the marketing staff to develop and implement strategies for growing the business
- Hire contractors and deal with vendors to ensure provision of high quality products and services
- Schedule work shifts and tasks to hotel staff according to their specialty
- Collect payments and record all expenditure and generated revenue
- Contact clients to schedule and plan the details of an event or conference
- Ensuring all operations are carried on in an appropriate, cost-effective way
- Proving operational management systems, processes and best practice
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization's processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Education
High School - Science
Pakistan High school Medina
Medina, Medina RegionDiploma of Education - Business & Accounting
Cambridge University
PakistanSkills
- ADVANCE CUSTOMER SERVICE
- SOP development and implementation
- Microsoft office suite proficiency
- Quality control mechanisms
- Inventory control expertise
- Time management mastery
- Decision-Making proficiency
- Audit compliance procedures
- Incident investigation
- MS WORD LITERACY
- FINANCE AND ACCOUNTING
- MARKETING
- OPERA
- OMEGA
- FOODICS
- ODOO
- MICROS
- Disciplinary procedure application
- Workplace safety awareness
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
Urdu
Proficient (C2)
Hindi
Proficient (C2)
Personal Information
Nationality: Pakistani
Affiliations
- Books Reading
- Swimming
- Traveling
- Sports
- Learning new skills
Certification
- MANAGER OF THE YEAR CERTIFICATE
- APPERCIATION CERTIFICATE
Accomplishments
BEST LEADERSHIP SKILLS AWARD
Timeline
Area Supervisor
Thad Trading co.
01.2022 - 08.2025
Head Manager
Quality creators co.
01.2020 - 01.2022
Operations manager
GOLDEN HIJAZ CONTRACTING EST.
10.2017 - 03.2020
High School - Science
Pakistan High school Medina
Diploma of Education - Business & Accounting
Cambridge University
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