Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Taif Alsanea

Network Systems Administration &IT Support
Riyadh

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level , Ready to help team achieve company goals.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

IT Support Specialist

ARCO
08.2022 - Current
  • Active Directory
  • Microsoft Office 365 Administration.
  • Microsoft Azure Cloud
  • Genesys support including Station Softphone Creation, Deploying Licenses. , Campaign Managementan and Queues
  • Maintenance and System Administration of All Peripherals Such as Network Printer (Xerox), HP
  • ManageEngine remoteControl and ServiceDesk Ticketing Tool
  • Active Directory
  • Microsoft Office 365 Administration.
  • Microsoft Azure Cloud
  • System Administration such as user creation in the active directory and organizing objects inside the active directory.
  • Establishing branches from Deploying Devices specific to Sales (POS), Creating Network Printer
  • System Administration for Biometrics Access providing accesses and configuring biometrics device
  • Avaya IP Office and IP Phones
  • Network Administration through Managing Ports, Managing Switches

IT Technical Support (Tamheer Program)

ARCO
03.2022 - 08.2022
  • install Operating Systems
  • Repair damaged parts in devices
  • Receiving and resolving tickets
  • Provide Support for All employees local and abroad, Inside Riyadh and Branches outside of Riyadh.
  • Ensure Continuity of employee's workflow through working Network, Devices Hardware and Software.
  • Basic System Administration such as user creation in the active directory and organizing objects inside the active directory.

Education

Diploma - Network System Administration

Technical Digital College GPA 4.80, Riyadh
07.2020 - 01.2022

Skills

Desktop support

Helpdesk call support

Hardware upgrades

Technical Support

Ticket support system management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

IT Support Specialist - ARCO
08.2022 - Current
IT Technical Support (Tamheer Program) - ARCO
03.2022 - 08.2022
Technical Digital College GPA 4.80 - Diploma , Network System Administration
07.2020 - 01.2022
Taif Alsanea Network Systems Administration &IT Support