Taif Alsanea
Network Systems Administration &IT Support
Riyadh
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level , Ready to help team achieve company goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
IT Support Specialist
ARCO
08.2022 - Current
- Active Directory
- Microsoft Office 365 Administration.
- Microsoft Azure Cloud
- Genesys support including Station Softphone Creation, Deploying Licenses. , Campaign Managementan and Queues
- Maintenance and System Administration of All Peripherals Such as Network Printer (Xerox), HP
- ManageEngine remoteControl and ServiceDesk Ticketing Tool
- Active Directory
- Microsoft Office 365 Administration.
- Microsoft Azure Cloud
- System Administration such as user creation in the active directory and organizing objects inside the active directory.
- Establishing branches from Deploying Devices specific to Sales (POS), Creating Network Printer
- System Administration for Biometrics Access providing accesses and configuring biometrics device
- Avaya IP Office and IP Phones
- Network Administration through Managing Ports, Managing Switches
IT Technical Support (Tamheer Program)
ARCO
03.2022 - 08.2022
- install Operating Systems
- Repair damaged parts in devices
- Receiving and resolving tickets
- Provide Support for All employees local and abroad, Inside Riyadh and Branches outside of Riyadh.
- Ensure Continuity of employee's workflow through working Network, Devices Hardware and Software.
- Basic System Administration such as user creation in the active directory and organizing objects inside the active directory.
Education
Diploma - Network System Administration
07.2020 - 01.2022
Skills
Desktop support
Helpdesk call support
Hardware upgrades
Technical Support
Ticket support system management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Support Specialist - ARCO
08.2022 - Current
IT Technical Support (Tamheer Program) - ARCO
03.2022 - 08.2022
Technical Digital College GPA 4.80 - Diploma , Network System Administration
07.2020 - 01.2022