Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Taif Alsanea

Network Systems Administration &IT Support
Riyadh

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level , Ready to help team achieve company goals.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

IT Support Specialist

ARCO
08.2022 - Current
  • Active Directory
  • Microsoft Office 365 Administration.
  • Microsoft Azure Cloud
  • Genesys support including Station Softphone Creation, Deploying Licenses. , Campaign Managementan and Queues
  • Maintenance and System Administration of All Peripherals Such as Network Printer (Xerox), HP
  • ManageEngine remoteControl and ServiceDesk Ticketing Tool
  • Active Directory
  • Microsoft Office 365 Administration.
  • Microsoft Azure Cloud
  • System Administration such as user creation in the active directory and organizing objects inside the active directory.
  • Establishing branches from Deploying Devices specific to Sales (POS), Creating Network Printer
  • System Administration for Biometrics Access providing accesses and configuring biometrics device
  • Avaya IP Office and IP Phones
  • Network Administration through Managing Ports, Managing Switches

IT Technical Support (Tamheer Program)

ARCO
03.2022 - 08.2022
  • install Operating Systems
  • Repair damaged parts in devices
  • Receiving and resolving tickets
  • Provide Support for All employees local and abroad, Inside Riyadh and Branches outside of Riyadh.
  • Ensure Continuity of employee's workflow through working Network, Devices Hardware and Software.
  • Basic System Administration such as user creation in the active directory and organizing objects inside the active directory.

Education

Diploma - Network System Administration

Technical Digital College GPA 4.80, Riyadh
07.2020 - 01.2022

Skills

Desktop support

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Support Specialist - ARCO
08.2022 - Current
IT Technical Support (Tamheer Program) - ARCO
03.2022 - 08.2022
Technical Digital College GPA 4.80 - Diploma , Network System Administration
07.2020 - 01.2022

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Taif Alsanea Network Systems Administration &IT Support