Taki Alkhatib
Madina,Ksa
Summary
Experienced IT engineer and Executive MBA candidate with a solid track record of integrating technology with business strategy over 7 years. Expertise in driving efficiency through the implementation of ERP systems and automation of workflows using AI solutions. Recognized for strong leadership and business development skills, as indicated by DISC personality results. Focused on achieving impactful outcomes through innovation and analytical decision-making.
Overview
9
9
years of professional experience
2025
2025
years of post-secondary education
Work history
IT SPECIALIST – Digital Transformation Dept.
Horizon Group
Madina, Ksa
2022.01 - Current
- Coached and assisted IT departments in municipalities, providing thorough training to over 20 municipalities and personnel on regulatory MOMATHEM systems.
- Regularly visit municipalities to instruct employees on updates in systems.
- Oversaw client portfolio of 50 across regions including Riyadh, Al-Qassim, Al-Ahsa, and southern region to analyse customer data, resolve issues, and deliver effective solutions.
- Evaluating customer data and generating reports on current and new circumstances following implementation of effective solutions.
- Developed and delivered training timelines to clients, establishing clear system application dates.
- Coordinated installation of trial systems post-contract, enabling effective staff training and preparation.
- Formulating a comprehensive strategy for customers to install, train, and launch the system effectively.
- Delivered comprehensive technical support and conducted system monitoring throughout contractual engagement.
- Oversaw customer training on system handling, server maintenance, and cybersecurity protocols in systems.
- Delivered technical support and conducted training sessions, securing minimal downtime and optimal operational efficiency.
IT SPECIALIST – IT Dept.
SACO Group
Madinah , Ksa
2020.01 - 2022.01
- Spearheaded Oracle ERP implementation, replacing legacy systems and improving purchase department efficiency by 30%.
- Provided technical support to employees and end-users in the purchase department and resolving system-related issues.
IT SPECIALIST – IT Dept.
YALA Group
Qassem, Ksa
2018.01 - 2020.01
- Provided technical support for IP cameras, network switches, routers, servers, printers and computers to ensure continuous operations.
- Performed regular backup copies of employees’ devices to protect company data.
- Installed and configured IT equipment for new employees, including initial setup and access.
- Participated in decision-making regarding company hardware, software and ERP systems.
- Managed the maintenance administrative department overseeing company vehicles, water pumps and agricultural equipment.
- Developed a Microsoft Access tool to monitor and track maintenance activities.
- Prepared weekly maintenance and operations reports for management follow-up.
- Created an annual work plan for maintenance and related operational activities.
- Produced daily follow-up reports to track employees’ tasks and performance in their activities.
- Generated daily production reports covering incoming, outgoing, sorting, sold and returned items.
- Processed sales orders and coordinated related documentation in the system.
- Monitored factory operations during order processing to ensure proper workflow and follow-up.
SALES AND MARKETING MANAGER
Orbit Technology
Madina, Ksa
2017.01 - 2018.01
- Developed and executed marketing plans to achieve business objectives.
- Exceeded monthly and yearly sales targets, exceeding targets by 5%.
- Executed e-marketing campaigns across social media platforms.
- Created and managed online advertisements, improving brand awareness and lead generation.
- Generated weekly sales and marketing reports, providing data-driven insights for decision-making.
Education
EMBA - Executive Management
Nevada
High school diploma - Business Administration (Mini MBA)
IBMI institute
QassimBachelor - Information Technology
Arab Open University
MadinaSkills
- Advanced excel usage
- MRP/ERP system processes
- ERP system expertise
- Database management
- Problem-solving
- Business intelligence tools
- MySql
- Data Analysis
COURSES
- CCNA
- A+
- PMP
- Sales and Marketing Management
- E-Marketing
- Google Marketing
- Be Connect
- ToT
- IBM Data Analyst
- Data Analysis ( Ms Power BI ) (Present)
- Mastering DeepSeek.ai & N8N ( Present )
- IBM RAG and Agentic AI ( Present )
- Google Data Analysis ( Present )
- Data Engineering Camp ( Present )
Languages
English
Intermediate
B1
Arabic
Advanced
C1
Timeline
IT SPECIALIST – Digital Transformation Dept.
Horizon Group
2022.01 - Current
IT SPECIALIST – IT Dept.
SACO Group
2020.01 - 2022.01
IT SPECIALIST – IT Dept.
YALA Group
2018.01 - 2020.01
SALES AND MARKETING MANAGER
Orbit Technology
2017.01 - 2018.01
High school diploma - Business Administration (Mini MBA)
IBMI institute
Bachelor - Information Technology
Arab Open University
EMBA - Executive Management
Nevada