Talal Abdullah Al-Fadhli
Riyadh,Saudi
Summary
Driven professional with talent for building and nurturing client relationships. Skilled in communication and conflict resolution, leveraging collaborative engagement and strong problem-solving abilities. Dedicated to fostering long-term partnerships and driving client satisfaction to achieve mutual success.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Relationship Manager
Al Riyadh Bank
01.2021 - 11.2025
- Client Relationship Management
- Build and maintain strong relationships with existing and potential clients.
- Act as primary point of contact for customer inquiries and issues.
- Understand clients’ financial goals and recommend suitable products to meet their needs.
- Provide clients with advice on financial planning, investments, and risk management.
- Ensure compliance with clients’ financial plans and regulatory requirements.
- Resolve client complaints promptly and professionally.
- Monitor client accounts for unusual activity and take action as needed.
- Stay updated on market trends and competitor offerings.
- Attend networking events to attract new clients.
Assistant Branch Manager
Al Riyadh Bank
01.2017 - 01.2021
- Oversee daily branch activities to ensure smooth operations.
- Supervise cash flow, transaction accuracy, and compliance with policies.
- Implement service standards to enhance customer experience.
- Provide training and guidance to staff.
- Ensure adherence to AML and KYC requirements.
- Prepare reports on branch performance and profitability.
Operations Manager
Al Riyadh Bank
01.2012 - 01.2017
- Oversee banking operations and coordinate with treasury department.
- Implement compliance policies and monitor adherence.
- Ensure operational efficiency and risk management.
- Prepare reports for senior management.
Teller
Al Riyadh Bank
01.2008 - 01.2012
- Receive and disburse cash accurately for deposits, withdrawals, and payments.
- Balance cash drawer at end of each shift.
- Promote banking products and services.
- Assist customers with account inquiries and transactions.
Education
High School Graduate -
Diploma - Computer Science
Diploma - English
Skills
- Customer Relationship Management
- Managerial Skills
- Financial Analysis
- Risk Management
- Compliance & Regulatory Procedures
- Business development
Certification
- Fundamentals of Banking
- Products of Riyadh Bank
- Customer Care and Sales Skills
- AML & KYC
- Risk Management
- Retail Banking Fundamentals
Personal Details
Nationality: Saudi
Languages
English
Elementary
Arabic
Native
Timeline
Relationship Manager
Al Riyadh Bank
01.2021 - 11.2025
Assistant Branch Manager
Al Riyadh Bank
01.2017 - 01.2021
Operations Manager
Al Riyadh Bank
01.2012 - 01.2017
Teller
Al Riyadh Bank
01.2008 - 01.2012