Detail-oriented technical support engineer with solid skills in resolving technical issues in hardware and software. Resourceful, flexible and committed team player. Reliable in meeting tight deadlines to meet demands.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Technical support engineer
SAUD CONSULT - Ministry of Hajj and Umrah
MECCAH, saudi arabia
07.2023 - Current
preparing Architecture Designs for all all buildings related to the ministry
Estimated quantities and cost of materials, equipment and labour requirements to determine project feasibility.
Logged and followed-up on unresolved issues and edge cases not covered by internal resources.
Communicated complicated concepts to customers with varying levels of technical understanding in non-patronising manner.
BIM engineer
Nawafith Engineering consulting
Abha, saudi arabia
08.2019 - 06.2023
Oversaw Quality Control (QC) for construction teams, delivering results in line with project specifications.
Visited sites to review work progress and drive process improvements.
Tested sites and materials to assess strength and quality.
Estimated quantities and cost of materials, equipment and labour requirements to determine project feasibility.
Built relationships with clients for maximum satisfaction and long-term business success.
Technical office engineer
Alfouad groub holding
Meccah, Saudi Arabia
12.2017 - 07.2019
Reported on technical performance and system issues, recommending improvements to increase operational efficiency and data security.
Led technical meetings and strategy sessions to align department resources with corporate objectives.
Spearheaded system improvements and implemented automated testing processes to reduce associate workloads.
Guided senior decision-makers in research and procurement of technical equipment.
Assessed technical project needs, adhering to requirements and specifications to guarantee installation quality and equipment longevity.
Coordinated technical team workflow, delegating tasks to meet enterprise-wide technical support and installation demands.
Site engineer
Almadinah Almunawara for general contracts
cairo, egypt
01.2015 - 11.2017
Prepared and reviewed engineering specifications, scopes of work, schedules of payments and associated documents.
Checked technical drawings for adherence to standards, maintaining operational compliance.
Supervised site work to verify quality and safety standards ahead of sign off.
Completed projects on time and within budget by collaborating with contractors, architects and public authorities.
Communicated with clients and client representatives, attending regular meetings to update on progress.
Documented daily progress, incidents and issue resolutions for accurate site records.
Education
Bachelor of Engineering - Architecture Department
High Institute for Engineering and Technology
Kafr Elsheikh
09.2009 - 05.2014
Skills
3D and 2D design
2D and 3D modelling
Site layout
Cost estimation
REVIT design and drafting
CAD software proficiency
Building Information Modelling
Coordinating projects
Problem-solving
worksharing
Navisworks
Dynamo
Languages
Arabic
Native
English
Advanced
Affiliations
designing
freehand sketching
painting
Quote
Every problem is a gift—without problems we would not grow.
Bus Organizer at the Ministry of Hajj and Umrah at Ministry of Hajj and UmrahBus Organizer at the Ministry of Hajj and Umrah at Ministry of Hajj and Umrah
IT technical support intern at technical and vocational training corporationIT technical support intern at technical and vocational training corporation