Experienced sales supervisor with focus on team leadership and customer satisfaction. Consistently drive revenue growth through strategic planning, coaching, and performance management. Utilise strong communication and problem-solving skills to foster collaborative and motivated sales team.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Sales Supervisor
Alfanar Group (EXA Porcelain)
Riyadh, Riyadh Region
01.2019 - Current
Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
Coordinated with other departments to ensure smooth operations.
Established strong client relationships which resulted in repeat business.
Implemented promotional campaigns, leading to increased product visibility.
Supervised the sales team, enhancing their performance and productivity.
Maintained up-to-date knowledge of market trends for informed decision making.
Collected customer and market feedback and reported information to company leadership.
Monitored daily sales operations and served as informational and procedural resource to team members.
Contributed to management decision-making relating to existing sales operations and business strategy.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Analyzed sales reports to identify trends and update strategies.
Managed customer queries to improve overall service experience.
Developed new sales strategies for enhanced revenue generation.
Delivered excellent customer service by addressing and resolving issues promptly.
Conducted regular staff training to increase product knowledge and sales skills.
Sales Specialist
Alfanar Group (EXA Porcelain)
04.2016 - 12.2019
Sales representative (showroom)
Darmoja Electronics
, Saudi Arabia
12.2014 - 02.2016
Education
Bachelor of Commerce - Marketing
Yarmouk University
jordan
09.2010 - 05.2014
Skills
Team building
Communication skills
Problem-solving
Strategic planning
MS Office, SPSS, and social media
Languages
Arabic
Native
English
Upper intermediate
Timeline
Sales Supervisor
Alfanar Group (EXA Porcelain)
01.2019 - Current
Sales Specialist
Alfanar Group (EXA Porcelain)
04.2016 - 12.2019
Sales representative (showroom)
Darmoja Electronics
12.2014 - 02.2016
Bachelor of Commerce - Marketing
Yarmouk University
09.2010 - 05.2014
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