TALHA AL MULQI
Riyadh , Saudi Arabia
Summary
Accomplished professional with expertise in business process improvement and optimisation, KPI design, and performance analytics. Demonstrates strong skills in data analysis, innovative thinking, and strategic planning. Proven track record in leadership development, team coaching, and stakeholder communication. Adept at diplomatic negotiation and thriving under pressure while ensuring strong team collaboration. Proficient in Microsoft Office Suite, Power BI, process design tools, and automation scripting.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Quality Assurance& Process Optimization Specialist
EYEWA
Riyadh , Saudi Arabia
01.2022 - Current
- Built a custom tracking system using App Script to automate product transfers between stores and warehouses, closing app gaps and improving transfer accuracy.
- Reporting to executive management with business analysis reports from available sources to support strategic decisions.
- Designed internal systems and dashboards to align daily operations with strategic KPIs.
- Standardized operational procedures across departments, reducing process variation through documented SOPs and structured training programs
- Managing operations and dealing with 3PL companies to support our business.
- Developed logistics processes to ensure same-day delivery for Riyadh orders, increasing on-time delivery from 87% to 99%.
Operational Excellence Manager – Consultant
Webuild (Freelancer)
Riyadh , Saudi Arabia
09.2024 - 12.2024
- Collects and analyzes needs, assessment data points, surveys and research to ensure efficiency of operations and effectiveness of operational processes
- Developed and implemented performance tracking frameworks that increased project delivery predictability by 22% and improved short-term planning.
- Created a comprehensive procurement process tracker using Google App Scripts, automating data analysis and reducing procurement cycle time by 35%.
- Enhanced task management through delegation and tracking systems, enabling managers to monitor progress and address bottlenecks proactively.
- Designed and implemented cross-departmental coordination systems using Google App Scripts, integrating automated reminders and structured team communication to eliminate delays.
Logistics specialist (Graduation Project)
STC Logistics
Qatar ,Doha
01.2021 - 03.2021
- Developed a comprehensive logistics optimization plan that reduced projected transportation costs by 18% for STC's logistics department.
- Implemented Vehicle Routing Problem (VRP) modelling within GAMS software to determine optimal weekly logistics schedules.
- Delivered actionable recommendations that improved route efficiency by 22% and reduced delivery time by 15% in simulation testing.
- Developed effective logistics strategies, ensuring customer satisfaction.
- Led a team of warehouse staff, promoting a productive work environment.
Education
Bachelor's degree - Industrial engineering
Istanbul Kultur University
Istanbul ,Turkey 09.2016 - 09.2021
Skills
- Business Process Improvement & Optimization
- KPI Design, Performance Analytics & Strategic Alignment
- Data Analysis & Statistical Modeling
- Innovative & Strategic Thinking
- Leadership Development & Team Coaching
- Stakeholder Communication & Executive Presentation
- Diplomatic Negotiation
- Work Under Pressure & Collaborative Teamwork
- Microsoft Office Suite: Excel, Word, PowerPoint, Outlook
- BI & Analytics Tools: Power BI
- Process Design Tools: Process Mapping, Business Process Modeling
- Google Apps Script
Languages
English
Fluent
Arabic
Native
Certification
- Saudi Council of Engineers (SCE)
- Lean Six Sigma Black Belt (LSSBB) 2024
Timeline
Operational Excellence Manager – Consultant
Webuild (Freelancer)
09.2024 - 12.2024
Quality Assurance& Process Optimization Specialist
EYEWA
01.2022 - Current
Logistics specialist (Graduation Project)
STC Logistics
01.2021 - 03.2021
Bachelor's degree - Industrial engineering
Istanbul Kultur University
09.2016 - 09.2021
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