TALLAL ALGHARYAFI
DAMMAM,SAUDI ARABIA
Summary
Offering strong interpersonal and problem-solving skills, excellent communication, and commitment to customer satisfaction. Knowledgeable about managing client relationships, handling complaints, and improving customer experiences. Ready to use and develop skills in customer service, conflict resolution, and team collaboration in role.
Overview
2025
2025
years of professional experience
Work history
Quality control officer
THABAT Contracts
Jubail, Eastern Province
- Worked closely with suppliers ensuring their understanding and compliance with our company's high-quality standards.
- Reviewed customer feedback about products; made necessary adjustments for increased satisfaction levels.
- Maintained records of all QA tests with meticulous attention to detail.
- Identified root causes of quality issues using problem-solving techniques; resulted in swift resolution and prevention of recurring problems.
Customer relations manager
Khusheim Co for industrial equipment
Dammam, Eastern Province
05.2015 - 12.2024
- Organised training sessions to enhance team performance.
- Boosted company reputation with excellent customer handling skills.
- Fostered strong relationships for improved business prospects.
- Developed comprehensive reports, providing insights into customer behaviour patterns.
- Coordinated with cross-functional teams to ensure customer satisfaction.
Logistics coordinator
Future Ceramic Factory
Dammam, Eastern Province
01.2014 - 05.2015
- Monitored transport costs to identify areas of potential savings.
- Maintained cleanliness and organisation in the warehouse area promoting workplace safety.
- Instituted a new filing system, improving ease of document retrieval.
- Ensured timely delivery by coordinating with transportation and warehouse teams.
Governance administrator
Eastern Corp.
Dammam, Eastern Province
01.2013 - 01.2014
- Implemented new processes to streamline administrative tasks related to corporate governance.
- Ensured regulatory compliance by meticulously reviewing and updating governance documents.
- Handled confidential documents securely, upholding trust and integrity within the role.
- Streamlined board meetings for efficient decision-making through careful agenda preparation.
- Updated company constitution as per latest regulations to ensure continual legal compliance.
Education
High School Diploma - Scientific
Al Khutt private school
Saudi Arabia English Diploma ELS
Central Michigan University
Business Management Courses
Central Michigan University
Skills
Microsoft Skills
Data Entry
Data Analysis
Accountants
Documents control
Contracts
Monitor supply chine operations
Manage the government relation tasks
Direct HR responsibilities
Languages
English
Advanced
Arabic
Native
Timeline
Customer relations manager
Khusheim Co for industrial equipment
05.2015 - 12.2024
Logistics coordinator
Future Ceramic Factory
01.2014 - 05.2015
Governance administrator
Eastern Corp.
01.2013 - 01.2014
Quality control officer
THABAT Contracts
High School Diploma - Scientific
Al Khutt private school
English Diploma ELS
Central Michigan University
Business Management Courses
Central Michigan University
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