TAMAM BAROWIS
Riyadh,Riyadh Region
Summary
Improves team effectiveness, grows revenue and increases customer satisfaction in challenging markets. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Demonstrated skills motivating teams using transformational leadership.
Overview
6
6
years of professional experience
Work History
Branch Manger
Haji Shawarma
Riyadh, Riyadh Region
01.2023 - Current
- Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
- Organised regular coaching and training exercises with staff to build motivation.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Improved Front-of-House staff productivity by elevating greeting and seating processes.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Supervisor
Haji Shawarma
Makkah, Mecca Region
06.2022 - 12.2022
- Guided and coached staff to achieve individual growth and sales production targets.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Dealt with customer complaints and rectified product and service issues.
Cashier
Haji Shawarma
Makkah, Mecca Region
11.2021 - 06.2022
- Greeted customers entering restaurant and responded promptly to customer needs.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Resolved customer complaints and answered queries about products.
Assistant Manager
Shehnai restaurant
Jeddah, Mecca Region
01.2021 - 11.2021
- Restaurant management.
- Inventory management.
- Delivery Apps management.
- purchases.
- problem solving.
Delivery driver / Makkah
Freelancer
Makkah, Mecca Region
02.2018 - 12.2020
- With Mrsool, Hungerstation, Amazon, Yaqoot.
Education
High School. - Scientific track
Suleiman al-Zaidi secondary
Makkah, Mecca Region 04.2001 -
Skills
- Communication skills
- Leadership
- Customer service
- Report writing skills
- Presentations and proposals
- Analytics data
Timeline
Branch Manger
Haji Shawarma
01.2023 - Current
Supervisor
Haji Shawarma
06.2022 - 12.2022
Cashier
Haji Shawarma
11.2021 - 06.2022
Assistant Manager
Shehnai restaurant
01.2021 - 11.2021
Delivery driver / Makkah
Freelancer
02.2018 - 12.2020
High School. - Scientific track
Suleiman al-Zaidi secondary
04.2001 -
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