

Accomplished professional specializing in customer complaint resolution, process control, and root cause analysis. Expertise in supplier risk assessment and customer satisfaction surveys, with strong knowledge of BRCGS and ISO documentation control. Proficient in ERP system support, hazard and risk management, and conducting internal audits to ensure compliance and operational excellence. Focused on enhancing organizational efficiency and driving continuous improvement through effective skill application.
Possessed knowledge in all processes within the quality control department.
Demonstrated understanding of supplier approvals and raw material inspections.
Handled sample analysis and responded to customer sample requests.
Managed documentation related to BRCGS, ISO, and food safety certifications.
Coordinated yearly calibrations of laboratory equipment.
Maintained strong relationships with external laboratories for testing.
Supported arrangements for inspections of finished goods for export materials.
Promoted awareness of GMP, food safety, and HACCP standards.
Prepared Induction Book for the Newcomers in Saudi Modern Packaging in KSA
Implementation of BRCGS standards in Saudi Modern Packaging in KSA
ERP implementation team member in Amcor flexible packaging in Inida
Internal audit certificate
Six sigma certificate
ISO 50001 certificate
BRCGS certificate
5S Implementation certificats
Hazard analysis, Good Manufacturing process, Food safety