Tamer ali
operation manager
Riyadh,01
Summary
Seasoned Operations Manager and talented leader with 20
years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
Work History
Operations Manager
Khva Cafe
01.2023 - 06.2024
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Operations Manager
Sculpture Cafe
02.2021 - 12.2022
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Interacted well with customers to build connections and nurture relationships.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
Assistant Operation Manager
Raydan Restaurant
01.2016 - 12.2020
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Oversaw logistics management for complex projects involving multiple stakeholders or tight deadlines.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
- Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
- Contributed to long-term planning efforts by analyzing trends in industry data and suggesting potential strategic shifts.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
Food and Beverage Manager
Sano Catering And Event
05.2010 - 11.2015
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
- Enhanced the dining experience by incorporating local flavors into the menu offerings.
- Implemented creative solutions for space optimization during peak hours or busy seasons.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Organized successful special events that contributed to increased sales figures.
Area Manager
Hardees Fast Food
05.2007 - 09.2010
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
Restaurant Manager
Hardees Fast Food
08.2001 - 03.2006
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Bachelor Tourism And Hotel - Food And Beverage And Hospitality
Helwan University
Cairo 04.2001 -
Skills
Customer Retention
Logistics Oversight
Performance monitoring
Process Improvement
Program Administration
Business Development
Financial Management
Organizational Management
Data Analysis
P&L Management
Business Planning
Operations Management
Timeline
Operations Manager
Khva Cafe
01.2023 - 06.2024
Operations Manager
Sculpture Cafe
02.2021 - 12.2022
Assistant Operation Manager
Raydan Restaurant
01.2016 - 12.2020
Food and Beverage Manager
Sano Catering And Event
05.2010 - 11.2015
Area Manager
Hardees Fast Food
05.2007 - 09.2010
Restaurant Manager
Hardees Fast Food
08.2001 - 03.2006
Bachelor Tourism And Hotel - Food And Beverage And Hospitality
Helwan University
04.2001 -