Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Tamer Alsaied

Riyadh,Riyadh Region

Summary

Knowledgeable about managing key accounts and building strong client relationships. Strong communication and problem-solving skills, with a focus on teamwork and customer satisfaction. Ready to use and develop analytical, negotiation, and organizational skills in [Key Account Manager.


Overview

13
13
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification

Work history

Key account supervisor

Seara Middel East
Riyadh, Riyadh Region
12.2021 - Current
  • Responsible for all Riyadh accounts, including sending proposals, following up on collections, and negotiating annual contracts (Lulu, Carrefour, Nesto, Al Jazira, Othaim, and Al Sadhan).
  • Dealing with all e-commerce accounts, following up on collections, and listing items. (Noon, Ninja, Hunger Station, Rabbit, To You, Na3na3, Careem, and Ketta).
  • Focusing on growing and developing existing clients, together with generating new business.
  • Act as the key interface between the customer and all relevant divisions.
  • Gathering market and customer information.
  • Negotiating on price, costs, delivery, and specifications with buyers and managers.
  • Ensure that all employees comply with company policies and procedures.
  • Deliver positive feedback, Employee Rewards, and customer recognition to employees.
  • Communicate all employee relations issues, concerns, and incidents.
  • Enhanced internal procedures for account management, resulting in increased productivity.
  • Ensured smooth operation, successfully handling customer queries and issues.
  • Presented reports to senior management on account progress against targets regularly.
  • Resolved client complaints quickly and used feedback to improve account management services.

Key Account supervisor

National Food company (Americana)
Abha, 'Asir Region
06.2018 - 10.2021
  • Directed team towards achieving objectives to ensure timely execution of tasks.
  • Streamlined workflow processes to improve productivity and reduce operational costs.
  • Coordinated with various departments for seamless operations, enhancing the company's reputation.
  • Built strong rapport with clients, leading to improved brand loyalty and repeat business opportunities.

Key accounts sales executive

Americana National Food
Abha, 'Asir Region
06.2015 - 05.2018
  • Negotiated beneficial contracts with major clients, securing long-term business partnerships.
  • Organised seasonal promotions for increased product visibility in the market.
  • Provided excellent after-sales service to retain valued customers.
  • Increased product visibility by staging high-impact marketing displays.

Retail supervisor

Juhayna Food Industries
Tanta, Egypy
01.2013 - 12.2014
  • Handled high-pressure situations calmly, resulting in a peaceful work environment.
  • Implemented visual merchandising strategies to improve product visibility.
  • Collaborated effectively with other departments, achieving seamless store operations.
  • Increased store cleanliness with regular maintenance tasks.
  • Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
  • Updated pricing and promotions to fulfil store goals.
  • Monitored stock levels to avoid overstocking or understocking issues.

Education

Bachelor of Laws - Genral Law

Tanta university
Tanta Egypy

Skills

  • Customer relationship management
  • Contract drafting
  • Revenue growth strategies
  • Account management
  • Negotiation
  • Team Leadership
  • E-Commerce platform experience
  • Data analysis tools

Languages

English
Advanced

Affiliations

  • Football

Certification

  • Advanced Excel.
  • Power PI Courses
  • Data analysis courses.



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Timeline

Key account supervisor

Seara Middel East
12.2021 - Current

Key Account supervisor

National Food company (Americana)
06.2018 - 10.2021

Key accounts sales executive

Americana National Food
06.2015 - 05.2018

Retail supervisor

Juhayna Food Industries
01.2013 - 12.2014

Bachelor of Laws - Genral Law

Tanta university

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Tamer Alsaied