Years of professional experience
Tamer AHMED
Consultant Engineer
Riyadh
Summary
Insightful Information Technology Manager with 15 years of IT leadership experience including insight into infrastructure, application support, and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in requesting proposal development, technology needs assessments, and staff training. Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
16
16
8
8
Years of projects manager
4
4
Business development
4
4
Establishing companies
10
10
Management
3
3
Consulting services
Work History
IT Consultant, Business Developer
FREELANCER
Khartoum, Abu Dhabi,Riyadh
01.2022 - Current
- Recommended and installed upgrades and helped businesses to plan for technology to match growth
- Created service level agreement for IT operational functions and help desk operations.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Inspected equipment, assessed functionality and optimized controls.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Assessed business requirements to forecast annual budgetary operational costs.
General Manager
Owner
Khartoum
10.2018 - 12.2021
- Implemented operational strategies and effectively built customer and employee loyalty
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
IT & communications manager
IT Consult, ECCO LTD
Riyadh
12.2015 - 05.2018
- Finding projects, developing studying, planning, implementing, and delivering projects.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Reviewed deficiencies based on internal audits and suggested remedies.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Identified issues, analyzed information and provided solutions to problems.
Projects Manger
Leadership of General Contracting
Riyadh
10.2013 - 11.2015
- Management of telecommunications projects, Information technology projects, Computer projects and Construction projects
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Coordinated material procurement and required services for projects within budget requirements.
Projects Manger
Al Enjaz AL Tarikhi, IT Co
Riyadh
05.2012 - 09.2013
- Management of telecommunications projects (Implementation Towers STC and mobily) and implementation of information technology projects and computer
- Results and achievements:
- Planned, designed, and scheduled phases for large projects.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project performance to identify areas of improvement and make adjustments.
- Prepared and submitted project invoices for review and approval.
- Coordinated material procurement and required services for projects within budget requirements.
- Developed and implemented strategic project plans to meet business objectives.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Delivered services to customer locations within specific timeframes
- Worked well in team setting, providing support and guidance
- Self-motivated, with strong sense of personal responsibility
Project Engineer
National telecommunication CO LTD, NATL
Riyadh
06.2008 - 05.2010
- Supervising engineer on:
- Project of Mobily L+4: Survey of site and sign contract and permits installation of tower (26 sites in Central Region)
- Project of Etihad Atheeb Telecom: follow-up contact electricity to tower
- Monitored installation of materials and equipment for compliance with drawings and specifications
- Determined and scheduled priorities as required to progress engineering work
- Recommended improvements for design, construction means and materials based on field or changing conditions
- Identified technical risks within managed projects
- Assisted with cost proposal development and customer presentations
- Trained junior engineers in workstation design and material handling
- Conducted research to identify and evaluate new technologies and concepts
Technical Support Engineer
Arabian Sea Company, Riyadh
12.2007 - 02.2008
- SMACC Accounting program)
- Solving computer problems + technical support, maintenance accounting software, customer care for 15K customer.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Communicated with stakeholders to share critical technical information and deliver project updates.
Education
Certificate: Artificial Intelligence(AI) Course - Artificial Intelligence
Udemy
E-Learning 01.2021 - 02.2021
Development Using Python Training - Computer Programming
Udacity Arab Coders
E-Learning 01.2018 - 04.2018
Certified Ethical Hacker (CEH) - Information Security
Abadnet For Training
Riyadh ,Saudi Arabia 01.2016 - 03.2016
[PMP]Certificate - Project Management
Proma Star
Saudi Arabia 05.2014 - 06.2015
Certification: Information Security 2015 - Security System Technology
Udemy
E-Learning 06.2015 - 07.2015
Bachelor of Science - Electrical and Electronic Engineering, Computer
University of Science And Technology
Khartoum 01.2001 - 08.2007
Skills
General management and consulting
undefinedAdditional Information
I am a computer engineer and I have experience in computer and internet since 1998, I have the ability to learn all the relevant in that area easily, The important skill is the speed and self-learning, I learned all my job requirement, in very short periods, For example, in the contracting I learned the basics of architectural engineering and civil engineering ,Also I have skill in Project Management, Telecommunications, Team Leadership, Team Management, Strategic, Planning, Ethical Hacking, Penetration Testing, Software Installation, Self Learning, Problem Management, Digital Photography, Consulting, Consulting Engineering, Sales, Technical Support, Troubleshooting and Business
development, I am currently in Saudi Arabia for a long time, The reason for applying is to seek better opportunities in another country so that they can achieve scientific and professional success and reach the highest levels of knowledge and technology.
Timeline
IT Consultant, Business Developer
FREELANCER
01.2022 - Current
Certificate: Artificial Intelligence(AI) Course - Artificial Intelligence
Udemy
01.2021 - 02.2021
General Manager
Owner
10.2018 - 12.2021
Development Using Python Training - Computer Programming
Udacity Arab Coders
01.2018 - 04.2018
Certified Ethical Hacker (CEH) - Information Security
Abadnet For Training
01.2016 - 03.2016
IT & communications manager
IT Consult, ECCO LTD
12.2015 - 05.2018
Certification: Information Security 2015 - Security System Technology
Udemy
06.2015 - 07.2015
[PMP]Certificate - Project Management
Proma Star
05.2014 - 06.2015
Projects Manger
Leadership of General Contracting
10.2013 - 11.2015
Projects Manger
Al Enjaz AL Tarikhi, IT Co
05.2012 - 09.2013
Project Engineer
National telecommunication CO LTD, NATL
06.2008 - 05.2010
Technical Support Engineer
Arabian Sea Company, Riyadh
12.2007 - 02.2008
Bachelor of Science - Electrical and Electronic Engineering, Computer
University of Science And Technology
01.2001 - 08.2007
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