Summary
Overview
Work History
Education
Skills
Languages
reference
Timeline
Generic
Tanaka M Mandaza

Tanaka M Mandaza

Harare,zimbabwe

Summary


Offering strong customer service skills and keen eye for detail. Knowledgeable about handling transactions, managing cash, and maintaining friendly atmosphere. Ready to use and develop communication, problem-solving, and teamwork skills in local governance related work together with project management

Overview

5
5
years of professional experience

Work History

Cashier

Simbisa Brands
Harare, Zimbabwe
10.2021 - Current
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Balanced till at end of day, maintaining accurate records.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.

Sales and marketing

Sivenathi Media
Harare, Zimbabwe
07.2020 - 09.2021
  • Utilized sales data to create monthly and quarterly reports to be distributed to sales and marketing departments and management.
  • Collaborated with sales and marketing teams to ensure alignment of product pricing.
  • Worked closely with sales and marketing teams to increase brand visibility and attract potential clients.
  • Coordinated closely with sales and marketing teams to develop tactical promotions.
  • Led interdepartmental meetings with sales and marketing teams to align strategies for new product launches.

Education

Bachelor of Science - Local Governance Studies

Midlands State University
Gweru
/2017 - /2020

GED - A Level

Thornhill
Gweru, Zibabwe

Skills

  • Microsoft Office (Word, Power Point, Excel)
  • Product knowledge
  • Account management
  • Dependability and reliability
  • Cash handling
  • Retail awareness
  • Stock management
  • Customer Service
  • Brand awareness building
  • Inventory control
  • Project Management

Languages

English
Proficient (C2)
shona
Native

reference

P Gotora- Ministry of National Housing and Social Amenities 

+263 772 867 857 


P Chamuka - 

Deputy Director Strategy Policy Planning 

+263 719 994 391 


G.Samanga – 

Simbisa Brands Manager 

+263 782 006 095

Timeline

Cashier

Simbisa Brands
10.2021 - Current

Sales and marketing

Sivenathi Media
07.2020 - 09.2021

Bachelor of Science - Local Governance Studies

Midlands State University
/2017 - /2020

GED - A Level

Thornhill
Tanaka M Mandaza