Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Work availability
Quote
Timeline
Receptionist
Tanveer Latif

Tanveer Latif

Kot Addu,Pakistan

Summary

Dynamic operations professional with 25 years of progressive experience in the maintenance and operational management of large-scale industrial laundry and linen services within both hospitality and healthcare environments. Demonstrated success in overseeing end-to-end laundry operations, optimizing equipment performance, and implementing robust infection-control standards that safeguard patients, guests, and staff.

As an Assistant Operations Manager, consistently drives process improvements and cost-saving initiatives by analyzing workflows, introducing automation where feasible, and coaching teams for peak performance. Recognized for fostering a collaborative culture, reducing turnaround times, and increasing customer satisfaction across high-volume hotel and hospital facilities.

Key achievements include:

  • Designing and executing strategic plans that improved overall operational efficiency by up to 20%, reducing energy and water consumption while maintaining top-tier quality.
  • Leading cross-functional teams of up to 50 staff members, delivering ongoing training on hygiene protocols, safety procedures, and equipment operation.
  • Spearheading preventive-maintenance programs that cut unplanned equipment downtime and extended machine life cycles.
  • Collaborating with infection-control and housekeeping departments to develop compliance-focused SOPs, ensuring adherence to federal, state, and local regulations.
Core Competencies
  • Industrial Laundry Operations: End-to-end management of washing, drying, finishing, and distribution processes for large hospitality and healthcare facilities.
  • Equipment Optimization & Maintenance: Skilled in operating, maintaining, and upgrading commercial laundry equipment for maximum efficiency and reliability.
  • Infection Control & Quality Assurance: Expert in implementing universal precautions and hygiene standards that prevent cross-contamination and elevate the facility's public image.
  • Strategic Planning & Cost Control: Adept at budgeting, resource allocation, and process improvement to reduce operating costs while enhancing service quality.
  • Team Leadership & Training: Proven ability to recruit, train, schedule, and mentor diverse teams, fostering accountability and continuous professional growth.
  • Interdepartmental Collaboration: Effective communicator who partners with housekeeping, engineering, and procurement to ensure seamless operations and timely service delivery.
Management & Administrative Skills
  • Develops and enforces departmental schedules, duty rosters, and rotating staff assignments to ensure fair workload distribution and uninterrupted operations.
  • Tracks inventory of cleaning chemicals, detergents, and consumables; negotiates vendor contracts and places timely supply orders to avoid stock-outs.
  • Creates and maintains performance reports and KPI dashboards for senior management review, enabling data-driven decision-making.
  • Prepares and manages budgets, monitors expenditures, and identifies opportunities for operational savings without sacrificing quality.

Overview

26
26
years of professional experience
1
1
Certification

Work history

Assistant Operations Manager

Kleen Smart Cleaning Solutions
Khobar, Eastern Province
12.2024 - Current
  • Promoted to Assistant Operations Manager for NEOM Residential Communities after initially joining as a Laundry Supervisor.
  • Managed the daily operations of a retail laundry facility, ensuring high-quality, on-time service for all customers.
  • Resolved customer inquiries, complaints, and special requests, maintaining high customer satisfaction and retention.
  • Supervised the end-to-end process of garment handling, including reception, tagging, sorting, and processing according to fabric care standards.
  • Trained new employees in equipment operation, customer service, and the proper handling of delicate or specialty items.
  • Monitored inventory and usage of detergents and other supplies and managed the ordering process to prevent shortages.
  • Oversaw equipment maintenance and cleaning, reporting any technical issues to ensure smooth operations.
  • Maintained accurate daily records of orders, processed items, and customer feedback to inform operational reviews.
  • Improved team productivity with regular training sessions.
  • Handled crisis situations effectively, minimizing disruption to operations.
  • Handled crisis situations effectively, minimizing disruption to operations.
  • Handled crisis situations effectively, minimising disruption to operations.
  • Supervised shift schedules ensuring 24 and 7 coverage without excess overtime costs.
  • Instituted policies that adhered strictly to environmental regulations.
  • Enhanced customer satisfaction by resolving operational issues promptly.
  • Implemented cost-saving measures, reducing overheads significantly.
  • Assisted in budget planning and expense control activities, leading to financial stability.
  • Developed work rules and guidelines for company employees.
  • Mentored staff to consistently exceed individual performance targets.
  • Facilitated communication between staff, upper management and operations manager in person and through various other mediums.
  • Ensured health and safety regulations compliance in all operations.

Laundry Head Supervisor

AL-Rayes Laundry & Dry Cleaning
Al Sanaiya, Qatar
09.2023 - 08.2024
  • Oversaw daily operations, ensuring quality controls met and client expectations surpassed.
  • Emphasized attention to detail during daily briefings for linens and uniforms.
  • Monitored adherence to SOPs for grooming and PPE usage among employees.
  • Collaborated with team members to deliver exceptional service during large events.
  • Managed daily operations to increase productivity.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Documented major issues and discrepancies for review by laundry manager.
  • Led productive team meetings, fostering effective communication between all members.
  • Worked alongside other supervisors to ensure shift consistency and continuity.
  • Supported recruitment processes aimed at hiring skilled staff members.
  • Organised team resources, resulted in improved project timelines.
  • Ensured smooth operations with regular maintenance checks.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.

Assistant Laundry Manager

The Living Adventure (ACCOR QGSE)
Doha, Qatar
03.2022 - 03.2023
  • Promoted to Assistant Laundry Manager within six months for exemplary performance.
  • Managed daily operations of linen and laundry rooms, ensuring stringent quality control.
  • Coordinated logistics for efficient flow of soiled and fresh linen based on occupancy.
  • Maintained linen par stocks and ensured timely distribution of all articles.
  • Conducted regular inspections of linen and uniforms for cleanliness and defects.
  • Supervised sorting of dirty linen, enhancing overall workflow efficiency.
  • Established operational procedures to optimize laundry service delivery.
  • Implemented staff training sessions, significantly improving team competency levels.
  • Collaborated with housekeeping department for smooth flow of linens in hotel operations.
  • Controlled usage of detergents and other cleaning materials effectively preventing unnecessary wastage.
  • Mastered various types of fabric care techniques to ensure proper handling of garments.
  • Adhered to health and safety regulations whilst managing laundry operations.

Laundry Supervisor

The Indus Hospital & Health Network
Muzaffargarh, Pakistan
07.2018 - 02.2022
  • Directed daily operations, ensuring efficient laundry workflows and high service standards.
  • Implemented preventive maintenance schedules to minimise equipment downtime and identified faults.
  • Enforced infection control measures, safeguarding staff and patients through strict compliance.
  • Recruited and trained employees on laundry techniques and hygiene protocols to enhance performance.
  • Collaborated with housekeeping and infection-control teams to streamline processes and boost efficiency.
  • Developed rotating schedules and monitored supplies, placing timely orders to prevent shortages.
  • Introduced strategies that optimised operations, reduced costs, and improved customer satisfaction.
  • Managed high-volume periods effectively without compromising quality or turnaround times.

Laundry Supervisor

AAA Facility Management
Muzaffargarh, Pakistan
10.2014 - 06.2018
  • Supervised all laundry operations to ensure efficient functioning.
  • Developed daily schedules and assigned duties to laundry and maintenance teams.
  • Enforced infection control practices, particularly regarding blood and body fluids.
  • Identified and reported maintenance needs, faulty equipment, and safety hazards.
  • Managed client complaints effectively to maintain positive relationships.
  • Monitored cleaning supply consumption, placing orders to prevent shortages.
  • Introduced solutions that streamlined processes and enhanced productivity.
  • Enforced safety regulations among staff, minimising accidents or injuries.

Washer & Acting Supervisor

Social Security Hospital
Muzaffargarh, Pakistan
03.2008 - 10.2014
  • Monitored laundry machinery to ensure optimal performance and reliability.
  • Prepared daily schedules and assignments for staff to enhance workflow efficiency.
  • Completed all laundry requests for each department in a timely manner.
  • Fostered open communication among team members to promote inclusivity.
  • Conducted regular maintenance checks to maintain smooth operations.
  • Implemented new scheduling practices, improving overall team efficiency.
  • Identified and mitigated potential risks through proactive measures.

Laundry Contractor

Descon Engineering Ltd
Kot Addu, Pakistan
04.2005 - 01.2008
  • Managed daily operations of laundry facility, ensuring smooth workflow.
  • Ensured staff uniforms met cleanliness and professionalism standards.
  • Maintained compliance with building regulations to mitigate legal risks.
  • Scheduled tasks meticulously to prevent project delays.
  • Prepared estimates for clients, facilitating informed project decisions.
  • Streamlined communication among team members to enhance project efficiency.

Machinist & Washer

Classic Laundry & Dry Cleaning
Kot Addu, Pakistan
06.2001 - 03.2005
  • Monitored and diagnosed malfunctions in laundry machinery, dismantling equipment for effective repair.
  • Performed routine lubrication and maintenance to ensure optimal machine performance.
  • Trained employees on laundry procedures, safety protocols, and equipment operation.
  • Executed day-to-day duties with accuracy and efficiency, meeting tight deadlines.
  • Applied new skills to enhance daily tasks, boosting overall efficiency and productivity.
  • Maintained cleanliness of work areas and equipment to uphold hygiene standards.
  • Utilized critical thinking to analyses problems, assess solutions, and make informed decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Laundry Technician

Geo Engineering Ltd
Faisalabad, Pakistan
06.1999 - 03.2001
  • Replaced faulty components, including bearings and motors, under senior technician supervision.
  • Executed repairs on sections of pipes, valves, and fittings to ensure operational efficiency.
  • Conducted routine maintenance by dismantling steam traps and cleaning equipment regularly.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Performed daily duties with accuracy and efficiency, meeting all deadlines.
  • Acquired new skills swiftly, enhancing overall efficiency and productivity.
  • Displayed professionalism and approachability in all interactions.

Education

Bachelor of Arts - Bachelor of Arts in Business Administration

Allama Iqbal Open University
Islamabad, Pakistan
03.2023 -

Associate of Arts - Faculty of arts

Allama Iqbal Open University
Islamabad, Pakistan
03.2020 - 02.2022

High School Diploma - General Science

BISE Board
Dera Ghazi Khan, Pakistan
04.2017 - 07.2019

Diploma in Computer Applications - Basic knowledge of computer

Punjab Technical Institute
Muzaffargarh, Pakistan
05.2013 - 12.2013

Skills

  • Operational cost accounting
  • Product lifecycle management
  • Technical equipment operation
  • Lean principles knowledge
  • Warehouse management systems
  • Crisis resolution strategies
  • Manufacturing processes expertise
  • Project management software
  • Production planning efficiency
  • Data analysis skills
  • Inventory control methods
  • Operations management proficiency
  • Staff development and training
  • Recruitment and scheduling

Inventory control techniques

Project management software expertise

Relevant industry knowledge

Operations management

Microsoft Office Suite proficient

Languages

English
Fluent
Urdu
Native
Hindi
Fluent
Arabic
Beginner

Certification

Train The Trainee, The Living Adventure Managed by Accor, October-2022

Basic First Aid & Cardio Pulmonary Resuscitation, The Living Adventure Managed by Accor, August-2022

Accomplishments

    Front desk & Housekeeping Module, Hotelogix, April-2022

    Guest Service Module, Hotelogix, April-2022

Affiliations

Hiking or trail running, Team sports, Learning a new languages, Reading

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Assistant Operations Manager

Kleen Smart Cleaning Solutions
12.2024 - Current

Laundry Head Supervisor

AL-Rayes Laundry & Dry Cleaning
09.2023 - 08.2024

Bachelor of Arts - Bachelor of Arts in Business Administration

Allama Iqbal Open University
03.2023 -

Assistant Laundry Manager

The Living Adventure (ACCOR QGSE)
03.2022 - 03.2023

Associate of Arts - Faculty of arts

Allama Iqbal Open University
03.2020 - 02.2022

Laundry Supervisor

The Indus Hospital & Health Network
07.2018 - 02.2022

High School Diploma - General Science

BISE Board
04.2017 - 07.2019

Laundry Supervisor

AAA Facility Management
10.2014 - 06.2018

Diploma in Computer Applications - Basic knowledge of computer

Punjab Technical Institute
05.2013 - 12.2013

Washer & Acting Supervisor

Social Security Hospital
03.2008 - 10.2014

Laundry Contractor

Descon Engineering Ltd
04.2005 - 01.2008

Machinist & Washer

Classic Laundry & Dry Cleaning
06.2001 - 03.2005

Laundry Technician

Geo Engineering Ltd
06.1999 - 03.2001
Tanveer Latif