I have extensive experience in corporate banking, customer service, and trading finance, contributing to business growth. I excel in managing client relationships, overseeing trade financing transactions, and providing exceptional customer service. As an assistant relationship manager, I support credit analysis and effective communication. In bank branch roles, I lead cash operations and build relationships with customers, providing personalized recommendations and meeting their banking needs.
- Corporate Banking : Handling Following up with past due loans for clients and managing relationships with corporate clients.
- Trading Finance: Oversaw issuing LC/LG and collaborated with traders, legal teams, and financial institutions.
- Corporate Customer Service: Provided exemplary customer service and resolved inquiries efficiently.
- Assistant Relationship Manager: Supported Relationship Managers, conducted credit analysis, and acted as a liaison.
- Support Officer: Provided administrative and operational support, maintained client information, and prepared reports.
Bank Branch Experience:
- Head Teller: Managed cash handling operations and ensured accuracy in transactions.
- Taylor: Assisted customers with banking needs, gave financial advice, and built relationships.
- Corporate Banking (15 years): Managed client relationships, supported financial needs, and fostered business growth
- Trading Finance: Oversaw efficient trade financing transactions and managed trade finance instruments accurately
- Customer Service: Provided exceptional service to corporate clients, resolving inquiries promptly and identifying areas for improvement
- Assistant Relationship Manager: Supported credit analysis, financial reports, and effective communication
- Support Officer: Managed administrative tasks and contributed to departmental objectives
Bank Branch Experience:
- Head Teller: Managed cash operations and led a team of tellers
- Teller: Assisted customers with account services, transactions, and provided recommendations
I hold 47 diverse certifications