Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Tariq Ali Ahmed Mohammed

Tariq Ali Ahmed Mohammed

IT Support Engineer
Medina,Shuran, Al Rawabi, Medina

Summary

Results-driven IT admin and network engineer with over 7 years of experience in managing and optimizing IT infrastructures. Proficient in advanced tools such as Oracle APEX, Power BI, Microsoft 365, and Admin Center, along with expertise in managing Synology Servers and comprehensive networking skills. Proven ability to lead technical and data entry teams, enhance system performance, and drive technological innovations aligned with business goals. Fluent in both Arabic and English. Seeking to contribute expertise to a dynamic organization to support and elevate IT operations to new heights.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

IT Engineer and Administrator

Saudi-Tech
09.2020 - Current
  • Responsible for managing the internal MS Office Access Data Entry system and ensuring it is up-to-date and running efficiently
  • Analysis Monthly Data, making Monthly invoices, generating reports and KPIs with(Excell, Power BI, Powerpoint) for management and a quality assurance agency in Medina Municipality
  • Managing Network and the NAS storage server and Synology Active Directory, ensuring it is functioning properly and backing up data regularly.
  • Providing service delivery for the company with IT agency in Medina Municipality to deploy concrete system and projects system
  • Managing the new IT team to prepare weekly, monthly and annual reports and follow up with the programmer to complete the quality control platform
  • Collaborating with other departments and IT agencies to ensure smooth integration and functioning of the IT systems
  • Staying up-to-date with new technologies and making recommendations for system improvements
  • Managing and maintaining hardware and software systems throughout the company
  • Creating and managing user accounts, permissions, and access to systems
  • Providing technical support to users and troubleshooting any issues that arise
  • Ensuring the security and integrity of data across all IT systems
  • Managing and monitoring system backups and disaster recovery processes
  • Documenting processes and procedures for IT systems and training users on how to use them effectively.
  • Working on building New Data Entry System with Oracle Apex Technology and Publish it in 2024 Year
  • Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed, configured and maintained computer systems and network connections.
  • Generated reports to track performance and analyze trends.

Oracle Developer

Morooj for Information Technology
03.2020 - 08.2020
  • Design Develop utilities to ensure we have modular approach in programming for uniformity & to improve productivity;
  • Work with Oracle functional business analysts to gather business requirements, translate them into specifications documents;
  • Provide technical guidance and mentoring to others in areas of expertise;
  • Follow documentation, software development methodology, version control and testing, and migration standards;
  • Ability and willingness to learn regarding the applications and their ecosystem

IT Technical Support

AL BARAKA Bank Sudan
01.2017 - 06.2017
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required

Network Technician

I & S Group
10.2016 - 01.2017
  • Installed cabling, wireless routers, and telephone systems for data communications networks.
  • Performed tracing and patching operations for copper networks.
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.

Desktop Support Intern

Sudanese Organization for Standardization and Meteorology
09.2015 - 09.2016


  • Enhanced system stability by conducting thorough tests after deploying updates or patches on desktop systems.
  • Continuously improved technical skills through self-directed learning, staying up-to-date with industry developments and best practices in desktop support.
  • Increased productivity by training end-users on various software applications and hardware devices.
  • Collaborated with IT management to develop and execute an efficient desktop support strategy, ensuring consistent service levels across the organization.
  • Optimized computer performance through regular monitoring, diagnosing, and resolving software conflicts or hardware malfunctions as they occurred.
  • Managed inventory of hardware equipment, ensuring prompt replacement or repair when needed to minimize disruptions in workflow.

Education

Bachelor of Computer Systems and Networks - Computer Systems and Networks

Sudan University of Science and Technology
Khartoum
10.2010 - 05.2015

CCNA 200-125 - undefined

Medani Center for Training
10.2016 - 04.2017

NETWORK DESIGN AND ADMINISTRATION - undefined

I&S Group
10.2016 - 04.2017

C# Windows Form - undefined

Network Plus Institute
02.2017 - 05.2017

Cloud Fundamentals - undefined

Learn IT Institute
10.2023 - 05.2024

CCNP - undefined

Learn IT Institute
10.2023 - 05.2024

MCSA - undefined

Learn IT Institute
10.2023 - 05.2024

Performance indicators KPI - undefined

Technical and Vocational Training Institute

Skills

IT Support

Certification

CCNA 200-125, Medani Center for Training, Sudan, 10/01/16, 01/01/17

Personal Information

  • Place of Birth: Sudan
  • Date of Birth: 01/01/91
  • Gender: Male
  • Nationality: Sudanese
  • Driving License: B-G RESTR 1
  • Marital Status: Single

Timeline

Cloud Fundamentals - undefined

Learn IT Institute
10.2023 - 05.2024

CCNP - undefined

Learn IT Institute
10.2023 - 05.2024

MCSA - undefined

Learn IT Institute
10.2023 - 05.2024

IT Engineer and Administrator

Saudi-Tech
09.2020 - Current

Oracle Developer

Morooj for Information Technology
03.2020 - 08.2020

C# Windows Form - undefined

Network Plus Institute
02.2017 - 05.2017

IT Technical Support

AL BARAKA Bank Sudan
01.2017 - 06.2017

Network Technician

I & S Group
10.2016 - 01.2017

CCNA 200-125 - undefined

Medani Center for Training
10.2016 - 04.2017

NETWORK DESIGN AND ADMINISTRATION - undefined

I&S Group
10.2016 - 04.2017

Desktop Support Intern

Sudanese Organization for Standardization and Meteorology
09.2015 - 09.2016

Bachelor of Computer Systems and Networks - Computer Systems and Networks

Sudan University of Science and Technology
10.2010 - 05.2015

Performance indicators KPI - undefined

Technical and Vocational Training Institute
Tariq Ali Ahmed MohammedIT Support Engineer