Tariq Khan

Lead service projects and product supplies for high-profile organizations like Saudi Aramco, SABIC, Huawei, SEC, Maaden, and private sector clients. Supervise complex operations involving 21 sites, 165 cross-functional staff (Engineers, Technicians, etc.), and 76 vehicles, fostering an environment of continuous process improvement and consistently exceeding expectations.

• Received multiple promotions and orchestrated divisions involved in the shop floor operations from a quality management perspective, introducing new policies and standards to reduce waste.
• Arranged operational mechanisms to ensure safety and upheld the quality of services and products being delivered, overcoming challenges through ingenuity and attention to detail.
• Initiated a one-of-a-kind project for the fabrication of a prototype plant which acted as a foundation for the mechanical works division for the company, receiving the best possible performance reviews.
• Implemented a specialized bonus scheme for salespersons to secure a 60% increase in revenue from the trading division, as well as improving sales staff retention rates.

• Achieved the prestigious “ZERO INCIDENT AWARD” twice, using practices that were recognized and adopted as a gold standard (including a safety training and toolbox daily meeting procedure).
• Established ISO 9001, 14001 & 45001 systems, allowing for registration as vendors and resulting in an additional $4M in sales while remaining within strict budget constraints.
• Outlined/established a specialized Quality Management System as well as a Health and Safety Management System that was certified by ISO, earning commendations for dedication and diligence.

Handled all aspects of shop floor management, analyzing technician utilization and efficiency metrics to ensure timely and accurate repairs in a high-stress, deadline-focused workplace.

• Trained staff on new equipment and produced a handbook to share lessons learned. Sought as the primary escalation point to assist with technical issues and inquiries.
• Utilized excellent team development skills to motivate employees and enhance staff performance.

Conducted technical training (Nissan’s NSTEP program (up to L2), Renault ML1 & ML2) and increased performance among diverse support staff within a fast-paced environment.

• Facilitated troubleshooting and diagnostics, mastering relevant technologies and software.
• Systematized the review of training effectiveness and grade analysis to reduce related work hours.