Tariq Masoud Alharbi
Summary
Highly skilled professional customer services. Demonstrates strong teambuilding abilities and proficiency in Windows environments. Adept at time management and committed to achieving career goals through continuous improvement and excellence in performance.
Self-motivated Specialist with knack for enhancing operational processes and driving project success. Improved team workflows, leading to increased productivity and streamlined project deliveries. Recognised for innovative problem-solving and commitment to achieving exceptional results.
Overview
11
11
years of professional experience
2018
2018
years of post-secondary education
Work History
IT Senior Implementation Specialist
Cloud Solutions
Riyadh
01.2018 - 03.2025
- Lead King Fahad Specialty hospital pharmacy module configuration, training staff, assign team member on tasks on the VIDA system
- Reporting bugs on Jira, follow up on the tickets with the developer team and test the VIDA system for updated issue fixes
- Create reports and KPIS for hospitals on the VIDA + system using report studio tool
- Train and support staff in king Abdulaziz university hospital on VIDA + System for patient experience
- Participate on training staff VIDA + System in Jazan and Najran region for the MOH hospitals
- Participate on training staff VIDA System in Qassim region for the MOH hospitals
- Train MOH and Al-Habib staff throughout the work flow on The VIDA system
- Write and review Documented user manuals for change requests On VIDA System to train the end users in HMG and MOH hospitals
- Documented User manuals on E-pharmacy for al-Habib mobile app
Intern
Saudi Military Attaché
Washington, USA
09.2016 - 12.2016
- Used Microsoft Access to update a database for the users
- Replaced hard disk and RAM from desktop computers
Volunteer
SACM job fair
Fairfax, USA
06.2014 - 09.2014
- Fixed software and hardware related problems
- Troubleshooting networking problems
Education
Marymount University - Information System, Information Technology
Marymount University
Arlington, VASkills
- Microsoft Office
- SAP certification
- HTML
- Customer services
- PHP
- CSS
- Teambuilding
- Mac OSX
- Windows
- Time Management
Timeline
IT Senior Implementation Specialist
Cloud Solutions
01.2018 - 03.2025
Intern
Saudi Military Attaché
09.2016 - 12.2016
Volunteer
SACM job fair
06.2014 - 09.2014
Marymount University - Information System, Information Technology
Marymount University
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