Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Purchase and Sales Department Manager
Tejmkor Textile Mills Construction Zone
01.2022 - 01.2024
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Managed senior-level personnel working in marketing and sales capacities.
Established team priorities, maintained schedules and monitored performance.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Develop and implement procurement strategies aligned with company goals.
Source, evaluate, and negotiate with local and international suppliers.
Issue RFQs, evaluate bids, and create comparison sheets.
· Ensure timely purchase of goods/services while maintaining cost control and quality.
Prepare and manage purchase orders, contracts, and vendor agreements.
Monitor stock levels and coordinate with the store or inventory team.
Track supplier performance and maintain an approved vendor list.
Ensure compliance with procurement policies and audit requirements.
Technogist
Turon Textile Mills
07.2019 - 02.2021
Self-motivated, with a strong sense of personal responsibility.
Resolved problems, improved operations and provided exceptional service.
Worked well in a team setting, providing support and guidance.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Identified issues, analyzed information and provided solutions to problems.
Applied effective time management techniques to meet tight deadlines.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Worked flexible hours across night, weekend, and holiday shifts.
Admin Manager
Mustaqim Construction & Co
01.2014 - 12.2019
Manage office operations including facilities, maintenance, travel, and staff logistics.
Oversee the administrative team, drivers, office boys, and PROs.
Ensure all government documentation is handled timely and accurately.
Maintain records and filing systems (manual and digital).
Manage leases, utilities, office supplies, and maintenance contracts.
Ensure workplace safety, cleanliness, and compliance with legal and regulatory standards.
Organize internal events, meetings, and official correspondence.
Coordinate with HR for onboarding, offboarding, and payroll support.
Education
Bachelor of Arts - Logistics And Supply Chain Management
University of The Punjab
Lahore
01-1999
Skills
Effective Communication
Office & Facilities Management
Procurement & Vendor Management
Documentation & Reporting
Policy Implementation
Travel & Event Management
Product Knowledge & Presentation
Analytical & Problem-Solving
Confidentiality and Integrity
Effective Decision-Making
Organization and Planning
Risk mitigation
Timeline
Purchase and Sales Department Manager
Tejmkor Textile Mills Construction Zone
01.2022 - 01.2024
Technogist
Turon Textile Mills
07.2019 - 02.2021
Admin Manager
Mustaqim Construction & Co
01.2014 - 12.2019
Bachelor of Arts - Logistics And Supply Chain Management