Abdulmajid Zubailah

• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Maintaining daily workflow without facing cash surplus or deficit.
• Revising and assuring that over 100 daily transactions are up to policy.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Achieved sales goals and exceeded performance metrics for customer service.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.

Responsibilities:

• Tracking Delivery Orders.
• Performance Analysis
• Tracking competitor's Prices and offers.

Achievements:

• Developed joint business plan for 2nd largest key account
• Automation of delivery orders tracking
• Automation of performance analysis for 2nd largest key account