Summary
Overview
Work history
Education
Skills
Certification
Work availability
LANGUAGES & KEY SKILLS
Timeline
Generic
TATU SHABIRAH NANYITI

TATU SHABIRAH NANYITI

Riyadah,Saudi Arabia

Summary

Warm, safety-conscious customer service professional with 3+ years of experience across leisure, hospitality, and food & beverage environments. Certified in First Aid/CPR, Fire Safety, and Person-in-Charge protocols, with a proven record of leading teams, resolving guest concerns calmly, and maintaining the highest standards of service, hygiene, and presentation. Seeking a Cabin Crew position to bring genuine guest care and safety awareness to every flight.

Overview

1
1
Language
1
1
Certification
5
5
years of professional experience

Work history

F&B Team Leader

Six Flags Qiddiya City, KSA
Qiddiya City, KSA
2025.08 - Current
  • Supervised daily front-line operations for a team, ensuring smooth, efficient, and safety-compliant service under pressure.
  • Led, motivated, and trained team members to consistently deliver excellent guest service.
  • Uphold strict standards of hygiene, food safety, and regulatory compliance.
  • Handled guest inquiries and complaints professionally, resolving issues quickly and calmly.
  • Managed cash transactions and POS systems, ensuring accurate billing and reporting.

Customer Service Representative

Legoland, Dubai
Dubai
2022.02 - 2025.07
  • Delivered a seamless, enjoyable guest journey by managing all incoming inquiries and resolving escalated issues.
  • Provided accurate, friendly guidance to visitors, adapting communication style to diverse guests.
  • Assisted in creating and delivering training for new team members.
  • Maintained accurate Customer Relationship Management (CRM) records and handled secure payment transactions.

Customer Service / Person-in-Charge

Baskin Robbins, Dubai, UAE
Dubai
2021.02 - 2022.01
  • Greeted and served customers warmly, creating an efficient and welcoming experience at every visit.
  • Supervised daily store operations, staff duties, and schedules to maintain smooth workflow.
  • Maintained cleanliness and hygiene standards in line with food safety regulations.
  • Operated POS systems and handled cash/card transactions with accuracy.

Education

High School Certificate - undefined

Skills

  • Guest Service & Hospitality, Emergency & Safety Awareness, Conflict Resolution, Team Leadership, POS & Cash Handling, Attention to Detail

Certification

  • First Aid & CPR
  • Fire Safety
  • Person In Charge (PIC)

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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LANGUAGES & KEY SKILLS

Languages: English (Fluent), Arabic (Conversational), French (Conversational)

Timeline

F&B Team Leader

Six Flags Qiddiya City, KSA
2025.08 - Current

Customer Service Representative

Legoland, Dubai
2022.02 - 2025.07

Customer Service / Person-in-Charge

Baskin Robbins, Dubai, UAE
2021.02 - 2022.01

High School Certificate - undefined

TATU SHABIRAH NANYITI