Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic
Tejavathi Kodandarama

Tejavathi Kodandarama

Bangalore,India

Summary

Accomplished professional with extensive expertise in collaborative strategy development, constructive feedback delivery, and group dynamics management. Proven ability to facilitate decision-making, prepare meeting agendas, and manage time efficiently. Adept at event planning, customer relationship management software, and budgeting. Proficient in advanced MS Office and public speaking, with a strong aptitude for creative problem mediation and efficient reporting. Demonstrates multicultural sensitivity, interpersonal savvy, and resilience under pressure. Career goal: to leverage skills in high-value project management and operations management to drive organizational success.

Driven Facilitator with strong communication and problem-solving abilities, adept in fostering collaborative environments and guiding group discussions. Proven track record in project management and conflict resolution, with talent for engaging diverse teams. Committed to driving positive change and achieving impactful results.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

11
11
years of professional experience

Work History

Co-ordination/ Montessori Facilitator

Sattva Montessori
Bangalore, India
01.2019 - Current
  • Promoted active learning through dynamic facilitation techniques.
  • Encouraged constructive feedback, improving team performance.
  • Streamlined complex concepts, aiding participant comprehension.
  • Collaborated closely with co-facilitators for seamless event progression.
  • Monitored group dynamics with keen observation skills.
  • Adopted flexible approach in response to unforeseen challenges.
  • Facilitated group discussions for effective communication.
  • Synthesised participant feedback for continuous improvement of sessions.
  • Incorporated interactive activities into session plans, boosting participation rates.

Customer care executive

Timesole Facility Management Pvt. Ltd.
Bangalore, India
01.2015 - 12.2025
  • Escalated complex issues, ensured timely resolution.
  • Enhanced customer satisfaction by resolving complaints efficiently.
  • Implemented effective strategies to deal with difficult situations or disgruntled customers.
  • Boosted company image through efficient problem resolution.
  • Engaged in constructive feedback sessions to enhance performance skills.
  • Communicated effectively with diverse clientele, resolved wide range of queries and concerns.
  • Coordinated with other departments for seamless customer service delivery.
  • Trained new staff members on company policies and service level standards to uphold reputation.
  • Facilitated positive consumer experience through active listening and empathy.
  • Optimised customer service strategy to focus on priority customers, boosting repeat purchases by 100%.
  • Guaranteed quality CRM data, performing [Frequency] database cleansing to update customer contact details.

Teacher in a primary school

Treasure Box
Bangalore , India
09.2017 - 11.2025
  • Facilitated extracurricular activities fostering team spirit and leadership skills amongst pupils.
  • Provided constructive feedback on assignments, helping improve academic performance.
  • Assisted in the development of school policies promoting inclusion and equality amongst students.
  • Implemented strategies to engage reluctant learners, improving overall class participation rates.
  • Fulfilled curriculum requirements by planning and delivering engaging lessons.
  • Organised school trips as a means of enhancing experiential learning opportunities for pupils.

Admin/ Teacher

Kids Castle
Bangalore, India
01.2018 - 11.2018
  • Fostered a positive learning environment for student engagement through effective classroom management.
  • Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
  • Developed engaging lesson plans by applying knowledge of educational theories and methods.
  • Attended professional development sessions to stay updated with latest teaching methodologies.

Admin

Ileap academy Pvt.Ltd.
Bangalore, india
01.2017 - 05.2018
  • Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
  • Improved record keeping system with attention to detail and thoroughness.
  • Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.

Teacher/ Administration

Holy vision English High School
Bangalore, India
01.2015 - 01.2018
  • Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
  • Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
  • Organised school events such as sports day or concerts showcasing student talents beyond academics.
  • Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
  • Boosted students' reading comprehension with creative teaching strategies.
  • Took part in parent-teacher meetings discussing pupil progress and potential areas for improvement.
  • Developed engaging lesson plans by applying knowledge of educational theories and methods.

Education

Montessori - Montessori Course

CCIMS
Bangalore
03.2017 - 03.2018

Master of Arts -

Kuvempu University (Correspondence)
Banaglore
03.2014 - 03.2017

Bachelor of Commerce - B.Com

Bishop Cotton Women Christian College (Bangalore U
India
03.2007 - 03.2010

High School Diploma - PUC

Bishop Cotton Women Christian College (Bangalore U
India Banaglore
03.2003 - 03.2005

Primary Schooling - SSLC

Cambridge High School
India Banaglore
03.2001 -

Skills

  • Collaborative strategy development
  • Constructive feedback delivery
  • Group dynamics management
  • Decision-Making facilitation
  • Meeting agenda preparation
  • Timekeeping and scheduling
  • Event planning aptitude
  • Customer relationship management software
  • Budgeting and financial planning
  • Advanced ms office
  • Creative problem mediation
  • Efficient reporting
  • Public speaking proficiency
  • Participant engagement
  • Multicultural sensitivity
  • Interpersonal savvy
  • Visual aid creation
  • Microsoft office suite proficiency
  • Customer Service
  • Employee management
  • High-value project management
  • Contract management
  • Operations management
  • Meeting management
  • Training programme development
  • Task prioritisation
  • Integrative negotiation
  • Detailed documentation
  • Business planning
  • Social policy understanding
  • Time efficiency
  • Critical evaluation
  • Communication skills
  • Health and Safety Compliance
  • Resilience under pressure

Languages

English
Fluent
Kannada
Fluent
Telugu
Fluent
Tamil
Fluent
Hindi
Fluent

Affiliations

  • Art and Craft

Accomplishments

Multiple Appreciation Letters received from management for consistent dedication, hard work, and valuable contributions in various roles across multiple organizations.

Timeline

Co-ordination/ Montessori Facilitator

Sattva Montessori
01.2019 - Current

Admin/ Teacher

Kids Castle
01.2018 - 11.2018

Teacher in a primary school

Treasure Box
09.2017 - 11.2025

Montessori - Montessori Course

CCIMS
03.2017 - 03.2018

Admin

Ileap academy Pvt.Ltd.
01.2017 - 05.2018

Customer care executive

Timesole Facility Management Pvt. Ltd.
01.2015 - 12.2025

Teacher/ Administration

Holy vision English High School
01.2015 - 01.2018

Master of Arts -

Kuvempu University (Correspondence)
03.2014 - 03.2017

Bachelor of Commerce - B.Com

Bishop Cotton Women Christian College (Bangalore U
03.2007 - 03.2010

High School Diploma - PUC

Bishop Cotton Women Christian College (Bangalore U
03.2003 - 03.2005

Primary Schooling - SSLC

Cambridge High School
03.2001 -
Tejavathi Kodandarama