Thamer Almushaigah, MBA, PMP
Summary
Accomplished professional with expertise in project lifecycle management, demonstrating strong proficiency in Microsoft Office and Scrum methodology. Adept at enhancing customer satisfaction and fostering client relationships through effective communication skills and attention to detail. Proven track record in operations supervision, team collaboration, and negotiation skills, complemented by exceptional problem-solving abilities and time management skills. Committed to driving organizational success through strategic planning and execution.
Overview
14
14
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work history
Project manager
Ministry of Municipalities and Housing
07.2024 - Current
- Strengthened stakeholder relationships through regular updates and clear communication.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Facilitated smooth transitions between project stages for seamless progression.
- Integrated new technologies into existing systems for improved functionality.
- Delivered products and services in line with agreed arrangements and contracts.
- Implemented organisational policies for smooth service delivery.
Sales & Operation
Saudi Arabian Airlines
11.2011 - 12.2022
- Identifying areas for efficiency improvements & generating reports on operational performance.
- Coordinating between different departments & handling customer inquiries and resolving issues.
- Delivered consistent top-notch service which resulted in an increase in positive feedback from customers.
- Maintained open lines of communication between drivers, management, and customers for smoother operations.
- Ensured a high level of customer satisfaction & addressing feedback and complaints promptly.
- Prioritized tasks effectively to maximize productivity & balanced administrative duties with sales activities.
Education
Master of Business Administration - MBA
Winthrop University
Bachelor's degree - Public Administration
King AbdulAziz University
Skills
- Proficiency in Microsoft Office
- Project lifecycle expertise
- PMP certification
- Customer Satisfaction
- Client Relationships
- Operations Supervision
- Communication Skills
- Attention to Detail
- Team Collaboration
- Negotiation Skills
- Problem-Solving Abilities
- Time Management Skills
- Scrum methodology proficiency
Certification
- Project Management Professional (PMP).
- ILETS Certified.
Languages
Arabic
Native
English
Fluent
Timeline
Project manager
Ministry of Municipalities and Housing
07.2024 - Current
Sales & Operation
Saudi Arabian Airlines
11.2011 - 12.2022
Bachelor's degree - Public Administration
King AbdulAziz University
Master of Business Administration - MBA
Winthrop University
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