Thirugnanakumar
Khafji,saudi arabia
Summary
Experienced retail operations professional with a proven track record in store management, team leadership, and sales growth. Demonstrates expertise in retail store operations management, visual merchandising, and inventory control to drive revenue and enhance customer satisfaction. Successfully led teams to achieve operational excellence, improve employee retention, and exceed sales targets across multiple roles. Skilled in implementing loss prevention strategies, optimising stock accuracy, and utilising CRM tools to foster customer loyalty. Proficient in Microsoft Office Suite and POS systems with a career goal of continuing to deliver exceptional results in dynamic retail environments.
Overview
15
15
years of professional experience
Work History
Supervisor
R&B Apparel Group
Dammam
01.2024 - Current
- Oversee daily store operations, ensuring seamless customer service and efficient team coordination
- Implement visual merchandising strategies to enhance store aesthetics and attract customers, resulting in [quantify if possible, e.g., a 10% increase in foot traffic]
- Manage inventory levels, collaborating with suppliers to maintain optimal stock and minimize stockouts
- Train and mentor staff to improve performance, product knowledge, and customer engagement, contributing to [quantify if possible, e.g., a 5% improvement in sales conversion rates]
Store Manager
Jawahara Trading Company
[City]
01.2023 - 01.2024
- Led store operations, consistently exceeding sales targets and achieving operational excellence
- [Quantify if possible, e.g., Achieved 15% year-over-year sales growth]
- Managed inventory effectively, reducing stock discrepancies and ensuring product availability, resulting in [quantify if possible, e.g., a 20% reduction in stock discrepancies]
- Supervised, trained, and motivated staff, cultivating a high-performance culture and improving employee retention
- Ensured adherence to company policies, procedures, and customer service standards, maintaining a positive brand image
Store Manager
Landmark Group
Jeddha
01.2017 - 01.2022
- Drove sales growth through strategic merchandising, promotions, and customer engagement initiatives
- [Quantify if possible, e.g., Increased sales by 12% in 2020]
- Led and developed a team of 10+ employees, providing coaching, performance feedback, and fostering a collaborative work environment
- Maintained stock accuracy and minimized shrinkage through effective inventory management practices
Assistant Manager
Landmark Group
Jeddha
01.2014 - 01.2016
- Supported store management operations, contributing to sales planning, team supervision, and customer service initiatives
- Implemented customer service strategies to enhance the shopping experience and build customer loyalty
Store Inventory Controller
Landmark Group
Jeddha
01.2011 - 01.2013
- Managed inventory levels, ensuring product availability and accuracy
- Conducted regular stock audits and reconciled discrepancies in inventory records
Education
Higher Education -
Tra Higher Secondary School
Coimbatore, India01.2000
Skills
- Retail Store Operations Management
- Team Leadership & Development
- Visual Merchandising & Display
- Sales & Revenue Growth Strategies
- Inventory Control & Management
- Customer Relationship Management (CRM)
- POS Systems & Cash Handling
- Loss Prevention & Shrinkage Control
- Microsoft Office Suite
Personal Information
Nationality: Indian
Languages
English
Intermediate
B1
Hindi
Intermediate
B1
Arabic
Beginner
A1
Tamil
Proficient
C2
Timeline
Supervisor
R&B Apparel Group
01.2024 - Current
Store Manager
Jawahara Trading Company
01.2023 - 01.2024
Store Manager
Landmark Group
01.2017 - 01.2022
Assistant Manager
Landmark Group
01.2014 - 01.2016
Store Inventory Controller
Landmark Group
01.2011 - 01.2013
Higher Education -
Tra Higher Secondary School