Summary
Overview
Work History
Education
Skills
Websites
Timeline
Professional Development
Relevant Engagements
Personal Information
Professional Development
Personal Information
Hi, I’m

Thiyagu

Strategic Insights Specialist
Dubai
Thiyagu

Summary

  • Actionable insights driven business strategist adept at managing research into diverse topics - Brand, Communication, Innovation and Customer experience.
  • Veteran project organizer and team builder offering 14+ years of experience in market research and analytics. Expertise includes data analysis, modeling, and reporting.
  • Result-driven and forward-thinking insights consultant with cross-functional and superior marketing knowledge on wide sectors including FMCG, Banking, Telecom sectors, etc.,.
  • Proven to understand business requirements and translate into actionable project plans using right research methods and tools.
  • Competent in application of advanced statistical techniques including multivariate analysis, cluster solutions, SEM, CBC and CHAID using SPSS, R, Machine learning algorithms in Python, etc.
  • Meticulous business analyst with vision for big picture with passion for Big Data

Overview

15
years of professional experience

Work History

Kantar

Account Director
01.2018 - Current

Job overview

  • Reporting to Managing Director and responsible for managing some of the global & regional client accounts in KSA
  • Led interdisciplinary teams in addressing complex questions across various domains, promoting cross-functional synergies and comprehensive solutions.
  • Established collaborative partnerships with clients to bolster research capabilities and drive innovation, client satisfaction.
  • Designed robust evaluation frameworks for assessing project outcomes against stated objectives.
  • Enhanced research quality by implementing rigorous data analysis methods and streamlining processes.
  • Championed change management initiatives that increased adaptability, enabling the organization to thrive amidst evolving industry landscapes.
  • Mentored junior researchers, fostering professional development and nurturing future leaders in the field.

Kantar AMRB

Senior Project Director
06.2011 - 12.2017

Job overview

  • Reported to General Manager and responsible for managing some of the regional clients across North Africa
  • Managed cross-functional teams to deliver high-impact projects in a fast-paced environment.
  • Established strong relationships with stakeholders, maintaining open lines of communication and driving collaborative problem-solving efforts.
  • Evaluated emerging technologies for potential integration into existing workflows, enhancing operational capabilities while minimizing risk exposure.

Netscribes

Associate Vice President
10.2010 - 05.2011

Job overview

  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Mentored junior team members, providing guidance on best practices and strategies to overcome challenges while simultaneously strengthening their professional skillsets.
  • Negotiated favorable contract terms with vendors and suppliers, reducing operational costs without compromising quality or service delivery standards.

WNS

Manager/ Domain Consultant
02.2008 - 09.2010

Job overview

  • Reported to Associate Vice President and responsible for leading an offshore team for servicing F&B clients for North America & Mexico markets
  • Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Major accomplishments include building excellent relationships with new clients, setting up CoE Analytics support/process, and delivering to clients' business requirements.

Nielsen

Client Solutions Executive
01.2005 - 01.2008

Job overview

  • Acted as a liaison between clients and internal departments, ensuring consistent communication and collaboration for project success.
  • Delivered presentations at industry events showcasing the company's capabilities and value proposition, attracting interest from potential clients.

ACNielsen

Operations Consultant
06.2000 - 03.2002

Job overview

Education

Anna University

Master of Business Administration from Business Management

University Overview

Madurai Kamaraj University

Bachelor of Commerce

University Overview

Indian Institute of Science (IISc)
Bangalore

Certification Program in Advanced Computation Data Science from Data Science
01.2021

University Overview

Skills

Research methodsundefined

Timeline

Account Director
Kantar
01.2018 - Current
Senior Project Director
Kantar AMRB
06.2011 - 12.2017
Associate Vice President
Netscribes
10.2010 - 05.2011
Manager/ Domain Consultant
WNS
02.2008 - 09.2010
Client Solutions Executive
Nielsen
01.2005 - 01.2008
Operations Consultant
ACNielsen
06.2000 - 03.2002
Anna University
Master of Business Administration from Business Management
Madurai Kamaraj University
Bachelor of Commerce
Indian Institute of Science (IISc)
Certification Program in Advanced Computation Data Science from Data Science

Professional Development

Professional Development
  • Project management training
  • Leadership Development
  • Competency Based Interview training module for identifying talents within & outside the organization
  • Imparted trainings on Project management, Advanced statistical techniques – Conjoint, Maxdiff, SEM, RoI etc.

Relevant Engagements

Relevant Engagements

1. Brand Health Tracking Studies for FMCG & Non-FMCG Categories

  • Objective : To monitor brand performance over time across key metrics like awareness, perception, and loyalty, enabling informed strategic adjustments.
  • Impact : Provided brands with real-time insights to maintain relevance and loyalty, helping them to respond proactively to shifts in market sentiment, enhancing long-term customer retention and brand equity.

2. Return on Investment on Brand Equity for a Brand Launch Campaign for a Real estate brand

  • Objective : Studies focused on evaluating brand communication strategies and messaging for the launch of a real estate brand entity with a new identity. The aim was to assess the effectiveness of a mega campaign in establishing the brand's identity, reach, and resonance with the target audience.
  • Impact : These studies provided insights into the effectiveness of marketing channels and consumer response to the new brand's communication. The evaluation helped refine the messaging and optimize campaign strategies, leading to a more successful future campaigns and stronger market positioning .

3. Brand Positioning and Equity Analysis for a Telecom brand

  • Objective : To assess the brand's unique positioning and equity within the competitive landscape, identifying differentiators and areas for improvement.
  • Impact : Aligns brand positioning with market expectations , boosting competitiveness and market share . This also informs targeted marketing efforts that resonate with core customer values , increasing brand relevance and appeal.

4. Consumer Behavior and Segmentation Analysis

  • Objective : To identify and categorize key customer segments based on preferences, behaviors, and demographics, providing actionable insights for tailored marketing .
  • Impact : Enables brands to effectively target distinct customer groups, driving engagement and conversion rates. Segment-based strategies improve resource allocation , reducing campaign costs and enhancing ROI.

Personal Information

Personal Information
Nationality: Indian

Professional Development

Professional Development
  • Project management training
  • Leadership Development
  • Competency Based Interview training module for identifying talents within & outside the organization
  • Imparted trainings on Project management, Advanced statistical techniques – Conjoint, Maxdiff, SEM, RoI, etc.

Personal Information

Personal Information
Nationality: Indian
Thiyagu Strategic Insights Specialist