THOBEKA KASI
Administrative Officer
Cape Town
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2025
2025
years of professional experience
2017
2017
years of post-secondary education
Work History
Administrative Officer
University of Cape Town
Cape Town
5 2023 - Current
- Company Overview: Postgraduate Funding Office
- Providing high-level administrative support of pre- and post-award of postgraduate scholarship administration
- Producing funding calls in conjunction with the manager and circulating this to potential applicants
- Advising the department of the guidelines in setting up new conditions for approval in conjunction with the various University Departments for approval by the Senior Manager/Director or DVC
- Ensuring that conditions are approved and in place before processing payment to students
- Ensuring that new conditions are referred to the Manager for Master data set up
- Committee administration including preparing committee meeting documentation
- Processing outcomes from selection committees
- Managing the appeals for funding applications and chairing the weekly committee meetings
- Managing the appeals mailbox and timeously sending outcomes to applicants
- Processing progress reports and renewal applications
- Preparing and submission of funder reports
- Resolving escalated queries and problems to ensure student satisfaction, in accordance with office standards
- Escalate unresolved queries or problems to the manager
- Acquire and maintain knowledge of relevant processes and policies to provide accurate solutions to students
- Resolving escalated queries relating to funding and student administration platforms
- Trouble-shoot and resolve technical issues
- Empower students so that they can make more effective use of online systems or funding platforms
- Acquire and maintain knowledge of relevant systems to provide accurate solutions to students
- Keep up to date with the technologies deployed and how it impacts service delivery
- Actively participate in projects and meetings that enhance the quality of the student system
- Processing payments and claims
- Resolving escalated queries relating to payments
- Assigning of funds
- Alternating between processing and checking claim forms, spreadsheet with refund value, calculating refunds and checking refund calculation
- Supervision of staff, including ad hoc assistants
- Contributing to the performance management system
- Mentoring and supporting junior staff
- Assisting with any other activities or tasks as required by the manager
- Ensure good communication with colleagues and stakeholders
- Adhere to all policies and procedures that form part of your conditions of service
- Anticipate change and proactively seek to build on opportunities for change
- Attend training identified by your line manager
- Keep other team members informed of relevant issues in a timely manner
- Contribute to team spirit
- Attend all team and office meetings
- Contribute to the transformation goals of the office
- Postgraduate Funding Office
Administrative Assistant
University of Cape Town
08.2006 - 05.2023
- Company Overview: Health Sciences: PG Office
- Managing approval of applications for Foreign Medical qualified practitioners by the Foreign Workforce Management Programme (FWMP) on behalf of Foreign qualified Medical Practitioners
- Managing the Health Professions Council of South Africa’s (HPCSA) registration process on behalf of Foreign qualified Medical Practitioners
- Ensuring that the Health Professions Council of South Africa (HPCSA) and Foreign Workforce Management Programme (FWMP) policies are updated, and applications are submitted as per Foreign Workforce Management Programmes (FWMP) and the Health Professions Council of South Africa’s (HPCSA) requirements
- Submission of the extension of registration request letters to the Health Professions Council of South Africa (HPCSA) annually
- Liaise with finance Manager, maintain and keep record of the administration fees paid by Foreign Medical Practitioners for facilitation of their registration with the Health Professions Council of South Africa (HPCSA)
- Liaise with UCT’s International Academic Programmes Office (IAPO) regarding student undertaking letters and proforma invoices to Foreign Doctors
- Admission and registration of Medical Practitioners and Specialists with University of Cape Town
- Allocation of Health Professions Council of South Africa’s (HPCSA) board approved training numbers to registered Medical Practitioners and Specialists, while are in training/studying
- Loading of Colleges of Medicine of South Africa’s (CMSA) results and updating of student’s record on PeopleSoft (UCT student system) to reflect correct information
- Checking and verifying information provided on the Health Professions Council of South Africa’s (HPCSA) forms by Practitioners before Dean could sign them off to register as Specialists/Senior Specialists
- Annual checking of Schedule of Classes and Course Results Schedule reports
- Providing administrative related services to Medical Practitioners and Specialists
- Provide information/guidance to newly employed staff members relating to Health Professions Council registration application process
- Liaise with fees office regarding students’ registration fee rebates
- Providing ADHOC administrative duties on request by Manager
- Maintain accurate filing system of student data
- Health Sciences: PG Office
Senior Secretary
University of Cape Town
09.2005 - 12.2005
- Distribution of pay slips according to various Departments
- Preparing documents for meetings
- Sending emails to HOD regarding matters to be discussed
- Filing of articles
- Filing and photocopying documents
- Performing admin related tasks on request by my Superior
- Attending telephone calls and walk-ins
- Invigilating students during examination period
Education
BACHELOR OF ARTS - HEALTH SCIENCES & SOCIAL SERVICES
UNIVERSITY OF SOUTH AFRICA
Senior certificate - undefined
Hewu Senior Secondary
Skills
Assertiveness
Accuracy
Administrative skills
Clear communication skills
Excellent Customer Service
Planning and Organizing
Prioritizing
Interpersonal skills
Conflict & Stress Management
Basic Business Writing skills
Excel
Access
Word
PowerPoint
PeopleSoft
Heritage
Microsoft Outlook
Personal Information
- Date of Birth: 04/12/82
- Gender: Female
References
- Mrs Stacey-Lee Harrison, Manager, University of Cape Town Postgraduate Funding Office, Level 3 Otto Beit Building, Rondebosch, 7700, 021 650- 3040, Stacey-Lee.Harrison@uct.ac.za
- Dr Tasleem Ras, Senior Lecturer, University of Cape Town School of Public Health and Family Medicine, Medical School, Anzio Road, Observatory, 7925, 021 406-5221, Tasleem.Ras@uct.ac.za
- Mrs Dianne Pryce, Administrative Officer, University of Cape Town Faculty of Health Sciences Postgraduate Office, Anzio Road, Observatory, 7928, 021 406-6809, Dianne.Pryce@uct.ac.za
Previous Experience
Administrative Assistant, University of Cape Town (Health Sciences: PG Office), 08/01/06, 05/26/23, Managing approval of applications for Foreign Medical qualified practitioners by the Foreign Workforce Management Programme (FWMP) on behalf of Foreign qualified Medical Practitioners., Managing the Health Professions Council of South Africa’s (HPCSA) registration process on behalf of Foreign qualified Medical Practitioners., Ensuring that the Health Professions Council of South Africa (HPCSA) and Foreign Workforce Management Programme (FWMP) policies are updated, and applications are submitted as per Foreign Workforce Management Programmes (FWMP) and the Health Professions Council of South Africa’s (HPCSA) requirements., Submission of the extension of registration request letters to the Health Professions Council of South Africa (HPCSA) annually., Liaise with finance Manager, maintain and keep record of the administration fees paid by Foreign Medical Practitioners for facilitation of their registration with the Health Professions Council of South Africa (HPCSA)., Liaise with UCT’s International Academic Programmes Office (IAPO) regarding student undertaking letters and proforma invoices to Foreign Doctors., Admission and registration of Medical Practitioners and Specialists with the University of Cape Town., Allocation of the Health Professions Council of South Africa’s (HPCSA) board approved training numbers to registered Medical Practitioners and Specialists, while they are in training/studying., Loading of the Colleges of Medicine of South Africa’s (CMSA) results and updating of student’s record on PeopleSoft (UCT student system) to reflect the correct information., Checking and verifying information provided on the Health Professions Council of South Africa’s (HPCSA) forms by Practitioners before the Dean could sign them off to register as Specialists/Senior Specialists., Annual checking of Schedule of Classes and Course Results Schedule reports., Providing administrative related services to Medical Practitioners and Specialists., Provide information/guidance to newly employed staff members relating to the Health Professions Council registration application process., Liaise with fees office regarding students’ registration fee rebates., Providing ADHOC administrative duties on request by Manager., Maintain an accurate filing system of student data.
Timeline
Administrative Assistant
University of Cape Town
08.2006 - 05.2023
Senior Secretary
University of Cape Town
09.2005 - 12.2005
Senior certificate - undefined
Hewu Senior Secondary
Administrative Officer
University of Cape Town
5 2023 - Current
BACHELOR OF ARTS - HEALTH SCIENCES & SOCIAL SERVICES
UNIVERSITY OF SOUTH AFRICA
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