Hi, I’m
Thomas Riechof
Jeddah,02
Summary
Looking for a Challenge and Progressive Career Path to Enhance my Knowledge and Skills. Also Working in Professional Environment that Encourage Excellence Commitment and Effective Teamwork.
Approachable team member with rich customer service background. Responds to time-critical events and adhered to established health and safety procedures. Exudes confidence with calm, collected demeanor.
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
30
years of professional experience
1
Certification
Work History
Air Belgium
Cabin Crew Member
06.2019 - Current
Job overview
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Maximized passenger comfort by attending to individual requests, adjusting cabin temperature, and distributing blankets or pillows as needed.
Saudi Private Air
Cabin Crew Member
02.2010 - 05.2019
Job overview
- Cabin Crew operating on Airbus 319 based in Jeddah and Riyadh flying for Saudi Private Aviation,
- Cabin Crew operating on board Boeing BBJ based in Frankfurt, operating out Zurich, Munich.
- Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
Astraeus
Cabin Crew Member
11.2009 - 02.2010
Job overview
- Cabin Crew on board Boeing 737/300/500/700/757/200 and airbus 320out of London.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Responsible for the safety and comfort of passengers.
- Prepared aircraft and passengers for departure and landing following established procedures.
- Attended pre-departure briefings, collaborating with constantly changing teams.
Ryanair
Cabin Crew Member
04.2002 - 11.2009
Job overview
- Responsible for the safety and comfort of the passengers
- Before a flight, briefing the crew about the day
- Once on board, pre-flight check and security check, ensuring that the aircraft was tidy and clean
- Supervised and observed team activities, offering praise and constructive feedback.
- Welcome and assisting passengers during boarding and disembarking
- In-flight service of drinks and snacks and duty free goods
- During turn around, aircraft cleaning and security check.
Freelance
Italian and English Language Tutoring
07.2000 - 02.2002
Job overview
- Led after-school tutoring sessions for struggling students that resulted in marked improvements in their grades over time progressively.
- Italian and English tutoring and translation
- Teaching simple and effective methods so that students could learn better and faster
- Teaching in groups and individually, both kids and adults.
- Conducted in-depth assessments into children's work, providing feedback on grammar, syntax, spelling and punctuation to increase learning development.
- Coordinated and attended parent-teacher meetings to update parents on student language progress, strengths and weaknesses for improvement.
Discoteca Frattina Music and Toys Shop
Customer Sales Manager
10.1996 - 09.1997
Job overview
- Controlling stocks and orders
- Dealing with different kind of suppliers
- Setting store goals
- Training new employees and team building
- Promotion marketing set-ups and dealing with customers enquires and complaints.
- Assisted in developing pricing models based on market research data analysis to maximize profitability without sacrificing competitiveness in the market space.
Travel Agency
Travel Agent Trainee
06.1994 - 10.1996
Job overview
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Developed strong relationships with vendors to negotiate competitive rates and exclusive deals for clients.
- Organized group tours that catered to specific interests, resulting in positive feedback from participants.
Education
Anglia Polytechnic UniversityCambridge
Bachelor of Arts from Language English And German
07.2000
Skills
- Microsoft Office Skills (Word, Excel, PowerPoint, and Outlook)
- Leadership Skills
- Creative Thinking
- Communication Skills
- Team Work Skills
- Rule enforcement
- Documentation and reporting
- Reliability and punctuality
- Multilingual Proficiency (English, Italian, German, and Spanish) Native
Certification
- Aircraft type specific (2017)
- Conversion Training for Boeing 757/767 (2016)
- Conversion Training from Boeing 737 to Airbus 319 (2016)
- Ecole Hoteliere Lausanne, Privatair Service Excellence Training (2010)
- Privatair initial training course acc EU-OPS 1.1005 OMD (2010)
- Astraeus initial training course and conversions on Boeing 737/300/500700,757/200 and Airbus 320 (2009)
- Ryanair Cabin Crew Supervisor (Purser) Line Checker (2005)
- Ryanair Cabin Crew Boeing 737/200 and 800 series Basic Training Certificate (2002)
- Ryanair initial training course on Boeing 737/200 and 737/800 series. (2002)
- Crew Resource management training course (2001)
- Spanish Language Course, Granada, Spain (2000)
- Certificate for the Galileo Computer Reservation System (CRS) intensive course (1994)
Languages
English, Italian, German
Native language
Spanish
Advanced
C1
Hobbies
Sport.
Music.
Travelling and Exploring.
Learning Languages.
Communication and Socializing.
swimming.
Area of Expertise
- Safety ( Passengers and Aircraft)
- Administrative
- Document Controller
- Security and First Aid
- Hospitality
- Training
Timeline
Cabin Crew Member
Air Belgium
06.2019 - Current
Cabin Crew Member
Saudi Private Air
02.2010 - 05.2019
Cabin Crew Member
Astraeus
11.2009 - 02.2010
Cabin Crew Member
Ryanair
04.2002 - 11.2009
Italian and English Language Tutoring
Freelance
07.2000 - 02.2002
Customer Sales Manager
Discoteca Frattina Music and Toys Shop
10.1996 - 09.1997
Travel Agent Trainee
Travel Agency
06.1994 - 10.1996
Anglia Polytechnic University
Bachelor of Arts from Language English And German
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