Tian Knoblauch
Morphett Vale
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Somerton Park Day and Night
06.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Medical receptionist
Priority Care Medical
05.2019 - 04.2021
- Greeted each patient pleasantly and offered desk sheet for easy sign-in
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
- Straightened up waiting room to maintain neat and organized space
- Took messages from patients and promptly relayed to appropriate staff
- Answered and directed incoming calls using multi-line telephone system
- Processed payments and updated accounts to reflect balance changes
Medical Receptionist
Osteoscan
07.2010 - 06.2019
- Greeted each patient pleasantly and offered desk sheet sign-in
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Answered multi-line phone system and directed callers to requested personnel and departments
- Straightened up waiting room to maintain near and organized space
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
Checkout Operator
coles/FOODLAND
10.2010 - 03.2018
- Processed sales, returns and exchanges using POS register system
- Handled cash, card, check, gift card and coupon transactions for customer purchases
- Packed and bagged products according to customer preference
- Kept register terminal area and store clean and orderly
- Balanced daily transactions with accurate closing processes
Education
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Sacred Heart College Senior
Hove, SASkills
- Front desk operations
- Technologically savvy
- Telephone etiquette
- Order processing
- Credit and cash transactions
- Time management
- Able to multitask
- Reliable and trustworthy
- Customer assistance
References
Fiona Camm - Osteoscan Manager
0424 957 916
Marie Peterson - Radiographer
0403 523 472
Timeline
Medical Receptionist
Somerton Park Day and Night
06.2024 - Current
Medical receptionist
Priority Care Medical
05.2019 - 04.2021
Checkout Operator
coles/FOODLAND
10.2010 - 03.2018
Medical Receptionist
Osteoscan
07.2010 - 06.2019
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Sacred Heart College Senior
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