Tino Sebastian
Jeddah,Saudi Arabia
Summary
Target-driven Salesman with 13 years of successfully growing company profits in the Building Materials Industry. Utilising developed Building materials Product or service expertise and persuasive sales techniques to maintain customer loyalty and spending.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Counter Salesman
[UBM] - UNIVERSAL BUILDING MATERIALS MERCHANTS C.
Jeddah, Saudi Arabia
04.2010 - Current
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Processed product returns, ensuring items were clean and resaleable.
- Performed daily store opening and closing, readying thesales floor for customers and delivering stringent security measures.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Received stock deliveries, accurately completed paperwork and updated system records.
- Negotiated sales details with prospective clients to secure lucrative deals.
- Strengthened existing client relationships to maintain customer loyalty.
- Communicated with customers and prospects by phone and email, building professional rapport.
- Met sales targets by generating leads among target audiences.
- Managed customer product and service queries, resolving effectively and efficiently.
Education
Foundation degree - Commerce
SB Highere Secondary School
India 06.2005 - 04.2007
Skills
- Face-to-face selling
- Proactive sales approach
- Cash management
- Customer service
- Just In Time stock control
- Good Telephone Etiquette
Languages
English
Intermediate
Arabic
Intermediate
Malayalam
Advanced
Timeline
Counter Salesman
[UBM] - UNIVERSAL BUILDING MATERIALS MERCHANTS C.
04.2010 - Current
Foundation degree - Commerce
SB Highere Secondary School
06.2005 - 04.2007
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