Summary
Overview
Work History
Education
Skills
Languages
REFERENCES
Timeline
Generic
TOMMASO  FONTANA

TOMMASO FONTANA

Summary

Ensuring customer satisfaction.

Building loyalty through service and attention to detail. Experienced in managing large, diverse teams of kitchen and service staff. Confident in taking responsibility for everything from back-office operations to floor performance.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

CRAZY PIZZA by Flavio Briatore
RIYADH, SAUDI ARABIA
2022.05 - Current
  • Led and managed a team, including servers, kitchen staff, and bartenders, to ensure seamless daily operations and customer service.
  • Developed and implemented staff training programs to improve service standards, increasing customer satisfaction.
  • Managed scheduling and payroll for staff, ensuring compliance with labor regulations and optimizing labor costs.
  • Handled customer complaints and feedback professionally, resolving issues promptly to enhance the dining experience and maintain a positive restaurant reputation.

Head Waiter

BILLIONAIRE by Flavio Briatore
RIYADH , SAUDI ARABIA
2020.12 - 2022.04

Head Waiter

RIYADH SEASON - TWIGA, BEEFBAR, BILLIONAIRE
RIYADH, SAUDI ARABIA
2019.10 - 2020.01

Head Waiter

TWIGA by Flavio Briatore
FORTE DEI MARMI , ITALY
2019.07 - 2019.09

HEAD WAITER

TWIGA by FLAVIO BRIATORE
FORTE DEI MARMI , ITALY
2018.06 - 2018.09

Chef De Rang

LA GIOSTRA
FIRENZE, ITALY
2015.04 - 2018.05

Education

High School Diploma -

Liceo Scientifico "Barsanti E Matteucci"
Viareggio
2009-06

Skills

  • Operations Management
  • Team Management
  • Restaurant operations management
  • Recruitment
  • Schedule Coordination
  • Menu development
  • Customer Engagement

Languages

Italian
First Language
English
Upper Intermediate (B2)
B2

REFERENCES

COSMIN BUTUC 

Operational Manager MFC ( Riyadh) 

+971 553767882

cosminb@mfcsaudi.com

GREGORIO LORDI

General Manager  Billionaire - Beefbar

+966 550536026

glordi@mfcsaudi.com

ALESSANDRO OLIVIERI 

Operational Manager MFC ( Riyadh) 

+966 506761850

oalessandro@mfcsaudi.com

Timeline

Restaurant Manager

CRAZY PIZZA by Flavio Briatore
2022.05 - Current

Head Waiter

BILLIONAIRE by Flavio Briatore
2020.12 - 2022.04

Head Waiter

RIYADH SEASON - TWIGA, BEEFBAR, BILLIONAIRE
2019.10 - 2020.01

Head Waiter

TWIGA by Flavio Briatore
2019.07 - 2019.09

HEAD WAITER

TWIGA by FLAVIO BRIATORE
2018.06 - 2018.09

Chef De Rang

LA GIOSTRA
2015.04 - 2018.05

High School Diploma -

Liceo Scientifico "Barsanti E Matteucci"
TOMMASO FONTANA